DORCHESTER COLLECTION vacancy search engine

Business Analyst


Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email careers.dc@dorchestercollection.com so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update
  

Reference

2025-5560  

Your future, our legacy

Hotel

Dorchester Collection

Division & Department

Corporate Office - Sales & Marketing

Job Title

Business Analyst

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Business Analyst, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Business Analyst at Dorchester Collection, here are just some of the great benefits you will receive: 

  • Complimentary stays with breakfast included in all 10 Dorchester Collection hotels
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels
  • £750 Refer a friend bonus scheme
  • World class development opportunities  
  • Social events throughout the year
  • Workday Lunches in the form of a prepaid contactless card 
  • Season ticket loan and cycle to work scheme
  • Exclusive Access to a discount platform featuring 1000s of retailers
  • Competitive retirement scheme

What you'll do

You’ll love what you do and take pride in driving excellence for the Collection

  • You will be responsible for providing the business analysis that will support decision-making, identify underlying drivers of performance and strengthen business strategies
  • Collect, analyse and present key insights & tailored recommendations working in collaboration with global and local teams.
  • Report on Commercial performance on a weekly & monthly basis and conduct deep-dive analysis where needed, working closely with the broader Commercial Team – Digital, Contact Centre, Sales and Revenue Management-.
  • Collaborate closely with the IT department to ensure optimal use of the systems & data accuracy
  • Drive best practices and standardisation of reporting across the Commercial department
  • Help define an F&B Reporting strategy to support the identification of revenue and profitability opportunities (outlets & banqueting performance, targets, menu engineering...)
  • Produce and contribute to presentations to and for the Executive team and the Board
  • Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Business Analyst you’ll have the opportunity to bring these to life and continue to create our legacy.
  • The items shared are the essence of a day in the life of a Business Analyst but we’ll make sure you are provided with specifics on how we care for our hotel.
  • Additional activities include: building performance dashboards, working with Development team for market study, collaborating on ongoing strategic initiatives.

The items shared are the essence of a day in the life of a Business Analyst but we’ll make sure you are provided with specifics on how we care for our hotel

What you'll bring

Essential Skills

  • You have a previous experience in analytics, attention to details and inquisitiveness.
  • Excellent Excel and PowerPoint skills.
  • Communication is what keeps our departments running perfectly. You have great written and verbal communication skills in English.

Position location

Job Location

United Kingdom

Location

3rd Floor, 1 Knightsbridge SW1X 7LX London