Recruitment Privacy Policy
1. Introduction
This recruitment privacy policy tells you how Dorchester Collection and its hotels use your personal data when you visit our careers website, when you apply for employment with us, or when you otherwise interact with us for recruitment purposes, whether online or offline. It also tells you your privacy rights and how the law protects you.
Our privacy practices are subject to the applicable laws of the locations where we operate, so you may see additional location-specific terms that only apply to candidates in those locations, or as required by applicable laws. The notice is ancillary to, and should be read alongside, our main privacy policy, which you can read by clicking here: Privacy policy | Dorchester Collection
If you are a resident of California, you have rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA"). Please refer instead to our California Consumer Privacy Policy which you can find here: California Consumer Privacy Policy | Dorchester Collection
It’s important that you read this privacy policy, together with any other privacy notices we may show you from time to time, so that you’re fully aware of how and why we are using your personal data. If you do not understand this privacy policy or you have any questions, please contact us before applying. For information on How to contact us about privacy, please refer to Section 11.
Dorchester Services Limited ("Dorchester Collection") holds a portfolio of ten of the world’s finest luxury hotels in Europe, the US and the UAE. Each hotel is an icon in its own right, with a worldwide reputation for offering the most sought-after experiences of good living, charm, elegance and service.
Dorchester Collection is the data controller responsible for this website and the handling of any personal data carried out by it on behalf of the group of companies which operate each hotel. Dorchester Collection and each hotel work collaboratively to provide services to candidates and may sometimes be acting as joint data controllers. When we mention Dorchester Collection, “we”, “us” or “our” in this privacy policy, we are referring to Dorchester Collection.
We have appointed a data privacy manager who is responsible for looking after questions about this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please refer to Section 11 of this document.
3. How we collect data
We may collect or receive data in lots of different ways. Here is an explanation of the main ways we do this:
3.1 You may give us data remotely when you interact with us
You may give us data remotely when you interact with us via this website, by post, phone or email, or through social media. For example, when you:
3.2 You may give us data in person
You may give us data when we meet you in person, for example when you:
3.3 We may get some data from third parties
We may get some data from third parties as part of the recruitment process. For example:
4. Types of personal data we collect
How we collect data above explained the different ways we might obtain or receive data. Some of that data may be personal data, so please read below to understand the different types we may collect about you. Of course, the types of personal data we collect will depend on how you interact with us. For example:
The information you have provided on our application form, including name, title, address, telephone number, home address, email address, employment history, and qualifications.
We do not ordinarily collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Where applicable, we may use sensitive personal information you may wish to disclose (for example any disabilities) as part of a request for reasonable adjustment to the recruitment process.
5. Legal Bases for Processing
We process your personal data on the following legal bases under GDPR and equivalent applicable laws:
6. How and why we use your personal data
When you apply for employment with us, we will use your personal data including, but not limited to those listed in Types of personal data we collect to determine your fitness for the position applied for, to make any relevant adjustments during the recruitment process and for equal opportunities monitoring, as well as the purposes listed in this table.
The table below sets out the purposes for which we process your personal data, the types of data used, and the legal basis we rely on in each case. Where we rely on legitimate interests, we have set out those interests in the final column.
How we are using the personal data | What types of personal data do we use to do that | | Why it is that we can do that |
Receiving and reviewing your application | Name, contact details, CV/resume, cover letter, employment history, qualifications | | To assess your suitability for the role and manage the recruitment process efficiently |
Conducting interviews (in person,telephoneor video) | Interview notes, responses, assessments | | To evaluate candidates fairly and select the most suitable person for the role |
Psychometric and personality assessments | Assessment results and scores | | To obtain a rounded view of a candidate’s skills and working style relevant to the role |
| Identity documents, employment history verification, reference responses | Legitimate interests/Legal obligation | To verify the accuracy of information provided andcomply withapplicable legal requirements |
Communicating with you about your application | Name, contact details, application status | | To keep candidates informed and manage expectations during the recruitment process |
Making a job offer and onboarding (if successful) | All data collected during recruitment | Pre-contractual steps/Contract | To take steps at your request prior toentering intoan employment contract |
Retaining your details for future opportunities (with your consent) | Name, contact details, CV/resume | | To consider you for future roles where you have agreed to this |
Managing and improving our recruitment systems and processes | Usage data, application data (aggregated oranonymisedwhere possible) | | To ensure our recruitment processes are effective,fairand compliant |
Complying withlegal obligations | As required by applicable law in eachjurisdiction | | To meet statutory requirements in the UK,EU,UAE,USand other locations where we operate |
| Correspondence, application data, assessment records | | Toestablish, exercise or defend legal claims arising from the recruitment process |
7. Data Sharing and Transfers
Your personal data may be shared internally with employees involved in the recruitment process (hiring managers, People & Culture team members). We may also share your data with trusted third parties who assist us in the recruitment process, such as:
7.1 Third-Party Recruitment Site
Please note that when you apply for a position via our careers website, you are redirected to a recruitment portal hosted by a third party, separate from Dorchester Collection main website. The URL/web address for the application site does not contain a "Dorchester Collection" prefix. This privacy notice applies fully to the processing of data on that third-party site. The third-party processor is Cegid Talentsoft, which processes your candidate data solely to support and manage our recruitment process efficiently.
7.2 International Transfer
We are a global business. As such, we share your personal data within Dorchester Collection, which could involve transferring your data outside Europe. These transfers are necessary to facilitate the global recruitment process.
Whenever we transfer your personal data outside Europe, we make sure it receives a similar degree of protection. To do this, we may implement one of the following safeguards:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission or where we have implemented supplemental safeguard in accordance with applicable law. Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
8. Cookies and Tracking Technologies
If you apply via our online recruitment portal (Talentsoft), it may use cookies and similar tracking technologies to function effectively and improve user experience. For detailed information on the types of cookies used, their purpose, and how you can manage your preferences, please refer to Cegid’s Cookie Policy: Talentsoft - Recruiting
Under certain circumstances, you have rights under data protection laws in relation to your personal data, which may vary based on your country, province, or state of residence.
9.1 Request access to your personal data
This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
9.2 Request correction of your personal data
This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
9.3 Request erasure of your personal data
This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
9.3 Object to processing of your personal data
This enables you to object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
9.4 Request restriction of processing your personal data
This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
9.5 Request transfer of your personal data
We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
9.6 Right to withdraw consent
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please see Section 11 How to contact us about privacy.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not shared with anyone who doesn’t have the right to receive it. We may also contact you to ask you for more information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you’ve made a number of requests. In this case, we will let you know and keep you updated.
9.8 Authorized agents
To designate an authorized agent you must (1) verify your own identity directly with us; and (2) provide the authorized agent with written documentation of their authority to act on your behalf, such as: (a) a power of attorney; or (b) sufficient evidence to show that you have provided the authorized agent signed permission to act on your behalf and directly confirmed with us that you provided the authorized agent permission to submit the request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.
We will not discriminate against you for exercising any of your privacy rights.
We will retain your personal data for a period subject to the applicable laws of the locations where we operate. After this period, we will securely destroy your personal information in accordance with our data retention policy and applicable laws and regulations. For more information about Data retention periods, please contact us using the details in How to contact us about privacy below.
11. How to contact us about privacy
If you have any questions about this privacy policy, or would like to exercise any of your rights, please don’t hesitate to email us at privacy.DCL@dorchestercollection.com or send a letter addressed to: Privacy Manager, Dorchester Collection, 3rd Floor, No 1 Knightsbridge, Belgravia, SW1X 7LX. Should you have any specific questions about recruitment and your privacy, please email careers.dc@dorchestercollection.com. Please note we cannot accept any email applications to this inbox.
12. Changes to this privacy policy
We reserve the right to change our recruitment privacy policy from time to time. If anything changes in this privacy policy in future, we will post the details on the page or send you an email if appropriate.
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