Motor de búsqueda de ofertas DORCHESTER COLLECTION

Spa Manager


Position Overview

Who we are

Our Hotels

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.  

Reference

2024-4992  

Your future, our legacy

Hotel

Hotel Bel-Air

Division & Department

Rooms - Spa

Job Title

Spa Manager

Contract Type

Permanent

Status

Full time

Position Overview

Our Spa Managers are the spa ambassadors of our hotel! Entrusted with the responsibility of overseeing our spa sales and operations and assisting our Spa Director. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

What you'll get

Our success is a result of our employees. As a Lead Spa Coordinator at Hotel Bel Air, here are just some of the great benefits you will receive: 

·         Medical/Dental/Vison Benefits

·         Pension/401k Plan

·         Sick Time

·         Vacation Time

·         Free Meals on Duty

·         Uniform provided with complimentary laundry included

·         Hotel Benefits

·         Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay once a year at each hotel!

·         50% off at restaurants within all of our Dorchester Collection hotels

 

As a Spa Manager your compensation will be $79,000 to $82,000 per annum.

What you'll do

A day in the life of our Spa Managers… it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Spa Managers accomplish would be lengthy but the list below is essential to know.  

·         Our Spa Managers are responsible for ensuring consistent high quality guest experience and employee engagement during their day. This will include using computer programs such as SpaSoft for reservations and Opera for personalizing our guest experiences. In addition, they will be responsible for all employee scheduling and organization of payroll and training standards. Having complete knowledge of the hotel and spa services with the ability to upsell to all guests while understanding our guest needs, will ensure our guests receives nothing but the best experience.

 

·         Sometimes our guests have special requirements involving medical conditions, injuries and special occasions. Most of these requests are fulfilled by our Spa Managers. 

 

·         Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Spa Managers are relied upon to report these and work with several other positions to correct.

 

·         Communication is what keeps our departments running perfectly. Our Spa Managers must communicate with other departments and extended hotel team in order to ensure the alignment remains. Our Spa Manager find themselves working closely with our teams in Food & Beverage and Housekeeping.

The items shared are essential. However, to ensure consistency, our Spa Managers are provided with specifics on how we care for their department and our hotel.

While performing the duties of this job, the employee is regularly required to  talk, and hear.  The employee frequently is required to walk/stand and sit for up to 8 hours.  Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.

Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

What you'll bring

·         You’ll bring your unique personality and passion to the role and the team.

·         You have a talent for attention to detail is critical for this role.

·         Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.

·         English is the primary language used in our hotel. You can comfortably communicate in this language.

·         Our hotels operate nonstop, this requires flexibility from everyone on the team.

Previous hotel and/or spa experience is preferred but not required. Ability to learn about spa business and treatments, as well as the inner workings of the hotel will be expected.

Position location

Job Location

USA

Location

701 Stone Canyon Road  90077 Los Angeles