We care about your career and are known for having the absolute best people in the industry. When you join us as a Supper Club Captain, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What We’re Up To

Ushering in an exciting new era of dining and entertainment experiences complemented by world class design and signature style, the iconic Beverly Hills Hotel, a Dorchester Collection property, is unveiling a series of exceptional food and beverage venues slated to open this December – a glamourous Supper Club, chic Lobby Café, and a world-class Hotel Bar. These new outlets will showcase a variety of culinary concepts and elevated cocktail moments enhanced by live entertainment.

Join a historic legacy and lead the first major transformation of The Beverly Hills Hotel since the 1940s. As a part of this landmark expansion, you will help to bring these captivating new outlets to life.  This rare opportunity invites you to bring fresh, modern flair to the "Pink Palace," blending the hotel’s timeless heritage with forward momentum to maintain its enduring relevancy and set a new benchmark in luxury hospitality.

As a Captain at The Beverly Hills Hotel, here are just some of the great benefits you will receive: 

• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels – stay once a year at each hotel! (Subject to availability and seniority terms)

• 50% off at bars and restaurants within all our Dorchester Collection hotels

• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)

• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala

• Free Meals on Duty

• Exclusive Access to a discount platform featuring 1000s of retailers

• Competitive Medical, Dental, Vision Benefits

• Competitive retirement scheme

As a Captain at The Beverly Hills Hotel, your compensation will be $25.18 per hour.

A day in the life of a Supper Club Captain demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all the tasks that our Captains accomplish would be lengthy, but the list below is essential to know.

• Captains maintain a flawless dining room floor, guiding our guests through the menu, taking orders, delivering food, cocktails and wine with the kind of precision and discretion that our guests expect at this level. This includes responding to guest requests and participating in pre-shift briefings to ensure every guest receives nothing but the best experience.

• Our Captains set the standard for the rest of the team. They can be relied upon to take over VIP and complex tables ensuring a seamless experience.

• The Supper Club guests expect the extraordinary, and our Captains deliver it without being asked. From bespoke menu guidance to seamlessly executed tableside moments and special occasions, our Captains anticipate every need before it becomes a request.

• Our Captains are often the first line of guest recovery. They should be able to assist in de-escalating service issues, take steps to recover tables aligned with The Supper Club’s policy, and foster communication between guests and leadership.

• The Supper Club holds itself to the highest standard in the hotel, and our Captains take that personally. They catch what others miss, address it immediately, and work with the team to ensure the dining room is always performing at its absolute best.

• Our Captains are leaders amongst the team. They will often be relied upon to monitor sidework and station readiness, provide peer-to-peer constructive coaching, and assist in the training of new-hires.

• Captains have a deep and genuine knowledge of the menu. From the culinary program to the wine and cocktail list, they present that knowledge with confidence and sophistication, elevating the guest experience with every interaction.

• Captains are knowledgeable and skilled in sales and upselling. They rally the team around promotions ensuring the team can hit daily targets while providing guidance on tips for natural suggestive selling: pairings, add-ons, promotions, desserts. They are experts in being always helpful but never pushy.

• Captains embody the quiet confidence and refined hospitality that defines this space. Discreet, polished, and deeply professional; they represent The Supper Club and The Beverly Hills Hotel at the highest level, always upholding the principles, goals and policies.

• Our Captains are genuinely passionate about what they do. They represent The Beverly Hills Hotel with pride, always upholding the principles, goals and policies of The Beverly Hills Hotel Pledge.

The items shared are essential. However, to ensure consistency, Captains are provided with specifics on how we care for their department and our hotel.

• All of our employees are ambassadors of our Vision, Values and culture. Our Captains do this with all they do.

• You’ll bring your unique personality and passion to the role and the team.

• English is the primary language used in our hotel. Our Captains must feel comfortable communicating in this language. 

• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.

• Attention to detail is critical for our Captains.

• We pride ourselves in nurturing an environment where Working Together is a must. Our Captains are our biggest champions of this.

• Our hotels operate nonstop; this requires flexibility from everyone on the team.