We care about your career and are known for having the absolute best people in the industry. When you join us as a Sales Coordinator you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As a Sales Coordinator at The Beverly Hills Hotel, here are just some of the great benefits you will receive: 

• Complimentary stays with breakfast included in all Dorchester Collection hotels – stay once a year at each hotel! (Subject to availability and seniority terms)

• 50% off at bars and restaurants within all of our Dorchester Collection hotels

• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)

• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala

• Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card

• Exclusive Access to a discount platform featuring 1000s of retailers

• Competitive Medical, Dental, Vision Benefits

• Competitive retirement scheme.

As a Sales Coordinator at The Beverly Hills Hotel, your compensation will be $28.44 per hour.

A day in the life of our Sales Coordinators… it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Sales Coordinators accomplish would be lengthy but the list below is essential to know.

• Our Sales Coordinators are responsible for performing general administrative and clerical functions including: sending emails, answering phones, word processing, photocopying, and mail distribution. They also prepare sales-related documents throughout the sales process (e.g., proposals, contracts, agreements or letters) and handle initial inquiries for individual reservations and group booking requests and coordinate with the Global Contact Center during their day.

• This will include compiling weekly and monthly sales activities for DC weekly report, and other reporting requirements as requested, gathering materials and assembling information packages (e.g., brochures, sales kits, promotional materials) to ensure our guests receive nothing but the best experience. They also assist in establishing relationships with other departments, while executing  outgoing correspondence including, proposals, contracts, and email messages to ensure accuracy and continuity of Dorchester Collection brand image.

• Sometimes our guests and clients have special requests involving room assignments, preferences and even special occasions. Most of these requests are fulfilled by our Sales Coordinators. 

• Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Sales Coordinators are relied upon to report these and work with several other positions to correct. 

• Communication is what keeps our departments running perfectly. Our Sales Coordinators must communicate with other departments in order to ensure the alignment remains.

• The items shared are essential. However, to ensure consistency, our Sales Coordinators are provided with specifics on how we care for their department and our hotel. While performing the duties of this position, the employee is frequently required to sit for long periods, to reach and manipulate objects, tools or controls. Manual dexterity and coordination are required to operate office equipment. Stand or sit for prolonged periods of time. They must occasionally stoop, bend, kneel, crouch, reach and twist. Lift, carry, push, and/or pull light (10 lbs) to moderate amounts (up to 30 pounds) of weight; Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. The noise level in the work environment is typical of most office environments.

Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

• You’ll bring your unique personality and passion to the role and the team.

• You have a talent and commitment to service excellence and creativity.

• Attention to detail is critical for our this role.

• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.

• English is the primary language used in our hotel. You can comfortably communicate in this language.

• Our hotels operate nonstop, this require flexibility from everyone on the team.