Join us as a Revenue Manager (12-month FTC, Maternity Cover) at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Revenue Manager you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts out hotels, Benefit from discounts at various high street and online shops
  Employee Perks: Enrol from day 1 into the Royal London Private
• Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.

As a Revenue Manager (12-month FTC, Maternity Cover), you’ll love what you do and take pride in delighting our colleagues & our guests:

• You will be responsible for Revenue Managers are responsible for maximising rooms revenue during their day. This will include  accurate forecasting, rate management and optimising the channel and market mix. 
• The Revenue Manager is to implement revenue management strategies and processes, in order to optimise and maximise revenues throughout the hotel supporting the Area Director of Revenue, primarily for rooms’ revenue by monitoring demands, trends and market conditions. To facilitate smooth and effective communication with all departments to ensuring a seamless, highly satisfactory and incomparable service.
• You’ll also show flexibility and creativity in dealing with guests’ special requests involving special rates for long stays or corporate agreements and even special occasions.

The items shared are the essence of a day in the life of a Revenue Manager, but we’ll make sure you are provided with specifics on how we care for our hotel.

• Previous revenue management experience is essential  
• Previous knowledge of hotel systems preferably to include GDS, PMS, Revenue Management, Group and Analytical systems and software such as SynXis, Opera, IDeaS an asset
• Highly computer literate, skilled and knowledgeable in Microsoft Excel (Macros, Visual Basic & Pivot Tables)
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Revenue Manager you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.