DORCHESTER COLLECTION vacancy search engine

Global IT Lead - Hotel Applications


Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.  

Reference

2024-4855  

Your future, our legacy

Hotel

Dorchester Collection

Division & Department

Corporate Office - Information Technology

Job Title

Global IT Lead - Hotel Applications

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as the Global IT Lead – Hotel Applications, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As the Global IT Lead – Hotel Applications for our corporate office,  here are just some of the great benefits you will receive:

  • Complimentary stays with breakfast included in all 10 Dorchester Collection hotels
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels
  • £750 Refer a friend bonus scheme
  • World class development opportunities 
  • Social events throughout the year
  • Free workday meals in the form of a pre-paid lunch card
  • Exclusive Access to a discount platform featuring 1000s of retailers
  • Season ticket loan and cycle to work scheme
  • Competitive retirement scheme

What you'll do

  • You will be responsible for maintaining/supporting existing multi-property environment of Opera PMS, SImphony, Synxis Dynamics CRM , and other associated global systems .
  • You’ll support the applications department with project implementation and coordination, and work with third parties and internal stake holders to run test scripts assure functionalities are delivered
  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As the Global IT Lead – Hotel Applications, you’ll have the opportunity to bring these to life and continue to create our legacy.
  • Some other aspects of your role will be to act as the liaison between the Hotels and the IT organization in regards to Global business applications, and maintaining and develop appropriate DC Global applications security standards and associated processes

The items shared are the essence of a day in the life of a Global IT Lead, but we’ll make sure you are provided with specifics on how we care for our hotels and corporate office.

What you'll bring

  • You’ll bring your unique personality and passion to the role and the team.
  • You have a talent for running projects as well as experience in testing, assessment, and approval of upgrades in multi-property environment’s
  • You’ll have advanced knowledge of at least one of the following: Opera SImphony, Dynamics and/or Synxis
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You can comfortably communicate in this language.
  • You’ve held a supervisory role in Hotel operations and have experience of working directly with hotel technologies in a role where this was a significant responsibility.

Position location

Job Location

United Kingdom

Location

3rd Floor, 1 Knightsbridge SW1X 7LX London