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People & Culture Administrator

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Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email careers.dc@dorchestercollection.com so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update
  

Reference

2025-5712  

Your future, our legacy

Hotel

Dorchester Collection

Division & Department

Corporate Office - People & Culture

Job Title

People & Culture Administrator

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as the People & Culture Administrator you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As the People & Culture Administrator at Dorchester Collection, here are just some of the great benefits you will receive:

  • Complimentary stays with breakfast included in all 10 Dorchester Collection hotels.
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels.
  • World class development opportunities.
  • Social events throughout the year
  • Workday lunches in the form of a prepaid contactless card.
  • Season ticket loan and cycle to work scheme.
  • Volunteering opportunities with our charity partner.
  • Exclusive access to a discount platform featuring 1000s of retailers.

What you'll do

You’ll love what you do and take pride in delighting our people.

As the first point of contact for the People team, this role will maintain all administrative functions within the People & Culture function to support our Dorchester Collection We Care philosophy.

  • You will be responsible for supporting the People & Culture Team in administration of all people-related tasks and initiatives, sharing information such as vision, strategy, values, policies and procedures in line with company messaging.
  • You will manage all corporate office employee data, maintaining a confidential filling system for employee files, correspondence, policies etc.
  • You will be responsible for processing relevant information for the monthly payroll cycle, liaising closely with the Finance team.
  • You’ll support the Internal Comms & Facilities Lead in organizing office events including quarterly town halls, summer and holiday parties, and monthly canteen events.
  • You’ll be tasked with the HRIS administration with support of People Systems Lead, including managing regular data audits for our various systems.
  • Other tasks include: 
  • Maintain a confidential filling system for employee files, correspondence, policies etc.
  • Ensure all employee records and documents are audited and up to date on a regular basis, and maintain general compliance relevant audits in a timely manner in line with GDPR.
  • Welcome new starters on their first day, collate the relevant documentation, and ensure that managers have sent out the relevant communications to ensure a smooth induction process.
  • Administer and process the purchase order process for the People team, ensuring all invoices are paid in a timely manner, tracked and budgeted correctly.
  • Own the ordering and return of expenses for the people team.
  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As the People & Culture Administrator you’ll have the opportunity to bring these to life every day.
  • Administer employee benefits, including lunch cards, pension, and health insurance.
  • Carry out any other administrative support duties and responsibilities as assigned.
  • You will provide administrative support to the Vice President, People & Culture including diary scheduling, expense processing and other tasks as needed.
  • The items shared are the essence of a day in the life of a People & Culture Administrator, but we’ll make sure you are provided with specifics on how we care for our Collection.

What you'll bring

  • You’ll bring a passion for all things People & Culture, and a people-centric mindset.
  • You have previous experience in a human resources or administrative role.
  • Communication is what keeps our departments running perfectly. You have great written and verbal communication skills. English is the primary language used in our office.
  • You are able to demonstrate tact and diplomacy with confidential information, as you will be safeguarding sensitive employee data.
  • You can work autonomously, and are able to set and meet deadlines with quality results.
  • You are tech savvy and are able to use Microsoft Office (Word, Excel, PowerPoint) with proficiency. 
  • Familiarity with HR systems and payroll software is preferred but not required.
  • Strong numerical reasoning/basic mathematical skills are required.

Position location

Job Location

United Kingdom

Location

3rd Floor, 1 Knightsbridge SW1X 7LX London