Join us as a Night Manager at The Dorchester recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Night Manager, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts with our hotels, and benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

As Night Manager, you'll love what you do and take pride in taking care of our guests/employees:

• Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Night Manager is to live their behaviours to continue to create our legacy.
• You will be responsible for managing room allocations, the day to day supervision of the Front Desk, guest liaison and in supporting the Front Office Manager in maintaining administrative systems and procedures. All to ensure our guests receives nothing but the best experience.
• Sometimes our guests have special requests such as room preferences and even special occasions. Most of these requests are fulfilled by our Night Manager.
• Communication is what keeps our departments running perfectly. You must be able to communicate with other departments and extended hotel team in order to ensure the alignment remains.
• The Night Manager will act as an ambassador of the hotel with guests, suppliers and colleagues

The items shared are the essence of a day in the life of an Night Manager, but we’ll make sure you are provided with specifics on how we care for our hotel

• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Night Manager you'll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You will have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You will comfortably communicate in this language.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.