Executive Assistant to Vice President, Commercial

Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.  

Reference

2024-5112  

Your future, our legacy

Hotel

Dorchester Collection

Division & Department

Corporate Office - Executive Office, Transformation and Development

Job Title

Executive Assistant to Vice President, Commercial

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as the Executive Assistant to the Vice President, Commercial, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As the Executive Assistant for our VP of Commercial at Dorchester Collection, here are just some of the great benefits you will receive: 

  • Complimentary stays with breakfast included in all 9 Dorchester Collection hotels
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels
  • £750 Refer a friend bonus scheme
  • World class development opportunities through Dorchester Collection Academy
  • Social events throughout the year
  • Work day Lunches in the form of a prepaid contactless card
  • Season ticket loan and cycle to work scheme
  • Exclusive Access to a discount platform featuring 1000s of retailers
  • Competitive retirement scheme

What you'll do

You’ll love what you do and take pride in supporting the Commercial division at Dorchester Collection.

 

You will be responsible for providing efficient and effective administrative support to the Vice President, Commercial, working  in a fast-paced environment. In the role, you will:

  • Provide proactive diary management for the VP, Commercial’s daily schedule including internal and external appointments both in person and virtually, as well as manage database of contacts for VP, Commercial
  • Liaise with external guests/clients/suppliers and with internal departments on all levels on behalf of the VP, Commercial
  • Responsible for all correspondence and all phone calls on behalf of VP of Commercial
  • Liaise with the Executive assistant to Company President regarding business travel plans for VP, Commercial
  • Manage finances for the VP, Commercial including expense claims, raising purchase orders and reviewing all invoices
  • Prepare for and attend key meetings and action points with and on behalf of VP, Commercial
  • Handle room and restaurant reservations and special rate requests and charity vouchers on behalf of the VP, Commercial.
  • Coordinate and submit holiday requests and approvals for relevant team members

In your role, you will also support the wider Commercial Team by:

  • Managing the Commercial S&M budget and liaise with finance on a monthly basis, while also overseeing annual budget process with department heads.
  • Helping prepare and co-ordinate presentations and content various events such as annual commercial forum, annual board presentation, and executive forum and strategic update meetings
  • Coordinate, pull and analyse reports including from Big data and Nexus as required
  • Compile and distribute the monthly commercial update to the hotels
  • Liaise closely with the Executive assistant to the CEOs, providing cover in their absence
  • Registering visitors and dispatching of items via couriers.

Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As the executive assistant to the VP of Commercial, you will have the opportunity to bring these to life and continue to create our legacy. 

The items shared are the essence of a day in the life of the Executive Assistant to our VP of Commercial, but we’ll make sure you are provided with specifics on how we care for our Collection.

What you'll bring

  • You’ll bring your unique personality and passion to the role and the team.

  • You have previous experience as a PA or EA, and experience in a luxury hotel environment is preferred

  • Communication is what keeps our departments running perfectly. You have great verbal and written communication skills.

  • English is the primary language used in our hotel. You can comfortably communicate in this language

  • Good understanding of basic financial accounting principles to be able to own the budget process 

  • High level of computer literacy and understanding of Excel and PowerPoint

  • Previous experience using CRM systems and Opera

Position location

Job Location

United Kingdom

Location

3rd Floor, 1 Knightsbridge SW1X 7LX London