RSS export of vacancies - Only featured vacancies : No / Our Hotels : Corporate Office, The Dorchester

2026-6069 - Finance Systems Analyst

Wed, 11 Mar 2026 23:00:28 Z

Division & Department : Corporate Office/Finance
Contract Type : Permanent
Your future, our legacy :
We care about your career and are known for having the absolute best people in the industry. When you join us as the Finance Systems Analyst, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. The stages of the recruitment process are: First stage interview with People & Talent Specialist Second stage interview with Global Director of Finance Excel Assessment Final Interview with Chief Financial Officer

As our Finance Systems Analyst, you’ll get first-hand experience in working in a finance department of a global luxury brand. You will be entrusted with a wide range of responsibilities across the Corporate Finance department. In this role, you will: Be responsible for reporting and analysing global hotel results and to ensure that all financial matters are in accordance with statutory legislation and accounting standards. You’ll also assist with month/year end results process flow, including consolidation and high-level summaries. Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As the Finance Systems Analyst, you’ll have the opportunity to bring these to life and continue to create our legacy. In this role, you’ll also be responsible for:Support group‑level budgeting, forecasting and long‑range planning processes by maintaining models, templates and system inputs. Administer and safeguard the integrity of all financial systems (ERP, consolidation tools, reporting platforms), ensuring compliance, security, and user access control. Lead ongoing system configuration, maintenance, upgrades and version testing to keep DC’s financial systems stable, secure, and optimised. Own Finance master data governance (chart of accounts, reporting structures, mapping tables) and ensure consistent financial information across all DC entities. Identify automation opportunities and lead implementation of enhancements in collaboration with IT and hotel finance teams. Troubleshoot system issues, manage ticket resolution, and escalate to IT/vendors where required. Deliver training, onboarding and guidance to system users to uplift the finance system capability across the DC group. Support auditors with evidence, system documentation, control demonstrations, and data extracts. The items shared are the essence of a day in the life of a Finance Systems Analyst, but we’ll make sure you are provided with specifics on how we care for the Collection. The hours of operation for this role are Monday to Friday 9:00am to 5:30pm. The role is based in our corporate office in Knightsbridge, with one day working from home on Fridays.
Location : 3rd Floor, 1 Knightsbridge SW1X 7LX London

2021-2250 - Reservations Specialist

Wed, 11 Mar 2026 10:51:26 Z

Division & Department : Corporate Office/Contact Centre
Contract Type : Permanent
Your future, our legacy :
Our reservations specialists are the gems of our global contact centre located in our corporate office! Their main responsibilities are to manage guests’ phone calls and email enquiries for all hotels within the Collection. Listening to our guests’ needs and being able to address them with the most suitable options and solutions are vital to create lifelong memories. Please note we will review all applications and interviews will take place January 2026. We appreciate your patience during the festive period.

ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS A day in the life of our reservations specialists demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listed below functions and requirements of our reservation specialists: Our reservations specialists are responsible for assisting guests with their enquiries about reservations for all the hotels of the collection. This will include process all bookings via telephone and email and follow up activities related to reservation aspects, to ensure our guests receive nothing but the best experience. Communication is what keeps our departments running perfectly. Excellent interpersonal and communication skills are a requirement, to address any special requests our guests might have to the relevant department but also, in order to ensure an alignment between the Global Contact Centre and our hotels. Prioritization is another key skill: our reservation specialists are multitasking and are able to adapt in a fast-paced environment in order to meet time of response targets and ultimately meet our stakeholders expectations. Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose for the reservation specialists is to bring the same values to life and to continue to create our legacy. The operational hours of work are shift-based and may be subjected to change. These currently set as Monday to Sunday: 07:00 - 22:00
Location : 1 Knightsbridge, London SW1X 7LX

2021-2385 - Reservations Specialist - Italian Speaking

Wed, 11 Mar 2026 10:51:06 Z

Division & Department : Corporate Office/Contact Centre
Contract Type : Permanent
Your future, our legacy :
Our reservations specialists are the gems of our global contact centre located in our corporate office! Their main responsibilities are to manage guests’ phone calls and email enquiries for all hotels within the Collection. Listening to our guests’ needs and being able to address them with the most suitable options and solutions is important to create lifelong memories. Please note we will review all applications and interviews will take place January 2026. We appreciate your patience during the festive period.

A day in the life of our reservations specialists demands high levels of energy. They need consistency even though the days are never alike, and creativity to tackle daily adventures. Listed below are the functions and requirements of our reservations specialists: Our reservations specialists are responsible for assisting guests with their enquiries about reservations for all the hotels of the collection. This will include processing all bookings via telephone and email and follow-up activities related to reservation aspects, to ensure our guests receive nothing but the best experience. Communication is what keeps our departments running perfectly. Excellent interpersonal and communication skills are a requirement, to address any special requests our guests might have to the relevant department but also, in order to ensure an alignment between the Global Contact Centre and our hotels. Prioritization is another key skill: our reservations specialists are able to multitask and adapt in a fast-paced environment in order to meet time of response targets and ultimately meet our stakeholder expectations. Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. The purpose for the reservations specialists is to bring the same values to life and to continue to create our legacy. The operational hours of work are shift-based and may be subject to change. These currently set as Monday to Sunday: 07:00 - 22:00
Location : Lower Ground Floor West, Lansdowne House W1J 6ER London

2021-1917 - Reservations Specialist - French Speaking

Wed, 11 Mar 2026 10:47:54 Z

Division & Department : Corporate Office/Contact Centre
Contract Type : Permanent
Your future, our legacy :
Our reservations specialists are the gems of our global contact centre located in our corporate office! Their main responsibilities are to manage guests’ phone calls and email enquiries for all hotels within the Collection. Listening to our guests’ needs and being able to address them with the most suitable options and solutions is important to create lifelong memories.

A day in the life of our reservations specialists demands high levels of energy. They need consistency even though the days are never alike, and creativity to tackle daily adventures. Listed below are the functions and requirements of our reservations specialists: Our reservations specialists are responsible for assisting guests with their enquiries about reservations for all the hotels of the collection. This will include processing all bookings via telephone and email and follow-up activities related to reservation aspects, to ensure our guests receive nothing but the best experience. Communication is what keeps our departments running perfectly. Excellent interpersonal and communication skills are a requirement, to address any special requests our guests might have to the relevant department but also, in order to ensure an alignment between the Global Contact Centre and our hotels. Prioritization is another key skill: our reservations specialists are able to multitask and adapt in a fast-paced environment in order to meet time of response targets and ultimately meet our stakeholder expectations. Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. The purpose for the reservations specialists is to bring the same values to life and to continue to create our legacy. The operational hours of work are shift-based and may be subject to change. These currently set as Monday to Sunday: 07:00 - 22:00
Location : 1 Knightsbridge, London SW1X 7LX

2020-1790 - Spa Therapist

Wed, 07 May 2025 10:19:22 Z

Division & Department : Rooms/Spa
Contract Type : Permanent
Your future, our legacy :
Join us as a Spa Therapist at Mayfair Park Residences, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are proud to have the absolute best people in the industry. When you join us as a Spa Therapist at 45 Park Lane, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at PeopleAndCultureLondon.UK@dorchestercollection.com

As a Spa Therapist, you'll enjoy your work and take pride in delighting our guests: Guest Care and Treatments: As a Spa Therapist you will provide a wide range of spa treatments including massages, beauty treatments, facials, and nail polishing. This also includes retailing skin care products to guests, accurately completing consultation forms, and maintaining high standards in the treatment room following spa standards. Guest Requests: As a Spa Therapist you will handle special requests from guests, including preferences for therapists and treatment methods, as well as show intuition and empathy, especially when guests are celebrating special occasions.
Location : 53 Park Lane, Mayfair W1K 1QA London

2024-5191 - Room Attendant

Tue, 06 May 2025 13:20:53 Z

Division & Department : Rooms/Housekeeping
Contract Type : Permanent
Your future, our legacy :
Join us as a Room Attendant at The Dorchester Hotel, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are proud to have the absolute best people in the industry. When you join us as a Room Attendant at The Dorchester Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.

As a Room Attendant, you'll enjoy your work and take pride in delighting our guests: You will be responsible for seamless service, discretion, intuitive, and flexible during their day. This will include eye for detail, thoroughness and hygienic, all to ensure our guests receives nothing but the best experience. Sometimes our guests have special requests involving special set-ups, additional supplies, and even special occasions. Most of these requests are fulfilled by our Room Attendants. The items shared are the essence of a day in the life of a Room Attendant, but we’ll make sure you are provided with specifics on how we care for our hotel. The operational hours of work are shift-based and may be subjected to change. These currently set as: Monday to Sunday: starting as early as 7am and last shift finishes at 18.30pm
Location : 53 Park Lane, Mayfair W1K 1QA London
Language / Level :
English : Fluent

2021-2743 - Housekeeping Supervisor

Tue, 06 May 2025 13:03:17 Z

Division & Department : Rooms/Housekeeping
Contract Type : Permanent
Your future, our legacy :
Join us as a Housekeeping Supervisor at The Dorchester Hotel, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are proud to have the absolute best people in the industry. When you join us as a Housekeeping Supervisor at The Dorchester Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.

As a Housekeeping Supervisor, you'll enjoy your work and take pride in delighting our guests: You will be responsible for checking, coaching, and communicating clearly with the housekeeping team. You will be aware of our guests' needs, intuitive, flexible during their day and with a keen eye for detail. All to ensure our guests receives nothing but the best experience. Sometimes our guests have special requests involving special set-ups, additional supplies, moving furniture, collection of supplies, deep cleaning of guest rooms and even special occasions. Most of these requests are fulfilled by our Housekeeping Supervisor. The items shared are the essence of a day in the life of a Housekeeping Supervisor, but we’ll make sure you are provided with specifics on how we care for our hotel. The operational hours of work are shift-based and may be subjected to change. These currently set as: Monday to Sunday: starting as early as 7am and last shift finishes at 23.00pm when covering the evening floor supervisor shift
Location : 53 Park Lane, Mayfair W1K 1QA London

2024-5120 - Overnight Housekeeper

Tue, 06 May 2025 12:59:02 Z

Division & Department : Rooms/Housekeeping
Contract Type : Permanent
Your future, our legacy :
Join us as an Overnight Housekeeper at The Dorchester Hotel, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are proud to have the absolute best people in the industry. When you join us as an Overnight Housekeeper at The Dorchester Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.

As an Overnight Housekeeper, you'll enjoy your work and take pride in delighting our guests: You will be responsible for seamless service, discretion, intuitive, and flexible during their shift. This will include eye for detail, thoroughness and hygienic, all to ensure our guests receives nothing but the best experience. You will be leasing and working closely with other departments, such as Front Office, Concierge, Valet/Laundry and In – Room Dining to ensure guests requests are handled in timely and professional manner You will be responsible to clean guest bedrooms and public areas throughout the hotel property, that may include areas outside of the hotel Reporting directly to the Duty Manager on shift Sometimes our guests have special requests involving special set-ups, additional supplies, and even special occasions. Most of these requests are fulfilled by our Overnight Housekeeper. The items shared are the essence of a day in the life of an Overnight Housekeeper but we’ll make sure you are provided with specifics on how we care for our hotel. The operational hours of work are shift-based and may be subjected to change. These currently set as: Monday to Sunday: starting from 22.30pm
Location : 53 Park Lane, Mayfair W1K 1QA London
Language / Level :
English : Fluent

2021-2502 - Security Officer

Wed, 02 Oct 2024 11:57:47 Z

Division & Department : Rooms/Safety & Security
Contract Type : Permanent
Your future, our legacy :
We care about your career and are known for having the absolute best people in the industry. When you join us as a Security Officer you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

You’ll love what you do and take pride in delighting our guests: You will be responsible for the protection of the Company’s property from loss or damage as well as providing a safe and secure environment for its guests and colleagues. You will be responsible for FLHSS (Fire, Life, Health, Safety, and Security) of the hotel adhering to our set company rules and regulation standards. This includes review on protective and preventative security measures that ensures our guests receives nothing but the best experience. Recording all relevant incidents in the Occurrence Book, conduct regular patrols of the building, records hazard and communicate findings for action in compliance particular to Risk Assessment strategies Ensuring that CCTV / work-related security and surveillance systems are professionally operated at all times when assigned and to relay all pertinent information to relevant stakeholders or Area Director of Security You will be convergent of, and comply with, safe working practises as laid down under the Health and Safety at Work Act 1974 and Company H & S Manual, as applicable to your place of work. Conducts random audits in all departments to ensure the policy on key control, Lost and Found processes and adhered to security Code of Practice The items shared are the essence of a day in the life of a Security Officer, but we’ll make sure you are provided with specifics on how we care for our hotel
Location : 53 Park Lane, Mayfair W1K 1QA London

2024-5199 - Food & Beverage Graduate Programme

Mon, 30 Sep 2024 08:42:25 Z

Division & Department : Food & Beverage/Restaurant
Contract Type : Permanent
Your future, our legacy :
Join us on a Graduate Programme at The Dorchester Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. When you join us on Graduate Programme (Ultimate Leader Programme) you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning Dorchester Collection learning academy. You will achieve the highest standards of service and leadership that will help you build your own career story. The Graduate Programme is a dynamic opportunity underpinned around our ‘We Care’ culture designed to fast-track you in achieving a supervisory role upon completion of the programme. During the programme you will work in one of our world renowned hotels and will be supported by our senior leaders, to develop the technical and behavioural skills aligned to becoming a hospitality specialist. During your time as a Graduate, you will also gain exposure of an array of training material delivered by our Learning & Development team, supported through our Dorchester Collection Learning Academy. You will have the opportunity to work across our Dorchester Collection UK hotel and have 3 options to choose from: based in the town at The Dorchester or 45 Park Lane, based in the country at Coworth Park or our extended 18 month programme, based in the town & country with accommodation support provided.

Depending on your choice of programme you will complete a 12 months (two six-month rotations) in an operational role in our rooms divisions or 18 months (two nine months rotation) in operational role in our rooms divisions in both Town & Country. Curate individual guest experiences through your vibrant personality and expertise, as our guests trust that you are informed and able to enhance their experience. Connect with our Senior Leadership team through mentorship from the Executive Committee for networking, support and guidance to become a legendary leader. Partner with our L&D team for regular 1-2-1, training and workshops to develop you into a highly skilled leader to lead and motivate teams to deliver the ultimate guest experience. Participate in a variety of taskforce opportunities across Dorchester Collection and events such as Chelsea Flower Show and Royal Ascot. Attend Finance and Revenue (budget and P&L), Sales, People & Culture, Corporate office and guest experience sessions as learning is the forefront of each Dorchester Collection hotel. Work on specific industry and development projects including a personal focus and business focus project. Attend a trip to Switzerland where you will receive a Global Management Certificate in Leading and Embracing Organizational Change from Swiss Education Group. Work your way up from operational front line role to a supervisory role and graduate into a fulltime permanent position at one of our three hotels
Location : 53 Park Lane, Mayfair W1K 1QA London