RSS export of vacancies - Only featured vacancies : No / Country : Italy, United Kingdom / Position Level : Manager

2026-6636 - Guest Experience & Operations Manager

Mon, 02 Nov 2026 16:54:06 Z

Division & Department : Corporate Office/Guest Experience
Contract Type : Permanent
Your future, our legacy :
We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Experience & Operations Manager you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

You’ll love what you do and take pride in delighting our guests: You will be responsible for shaping and continuously evolving a guest-centric approach across the organisation to ensure our guests receive nothing but the best experience. You’ll also ensure that experience frameworks, service standards and operational practices consistently reflect the brand vision and exceed guest expectations. Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Guest Experience & Operations Manager you’ll have the opportunity to bring these to life and continue to create our legacy. You will also be responsible for creating practical frameworks that drive consistency & efficiency across the guest journey that aligns teams globally while preserving authenticity. You will be responsible for developing and maintaining the sequence of service to always incorporate the guest emotional needs, supporting the development of training content and resources and supporting operational readiness for future openings. The items shared are the essence of a day in the life of a Guest Experience & Operations Manager, but we’ll make sure you are provided with specifics on how we care for our hotel The hours of operation for this role are Monday to Friday 9:00am to 5:30pm, based in our corporate office in Knightsbridge (Working from home on Fridays).
Location : 3rd Floor, 1 Knightsbridge SW1X 7LX London

2022-3463 - Food & Beverage Operations Manager

Wed, 28 Oct 2026 17:27:02 Z

Division & Department : Food & Beverage/Restaurant
Contract Type : Permanent
Your future, our legacy :
Join us as a Food & Beverage Operations Manager at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as an Food & Beverage Operations Manager, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As Food & Beverage Operations Manager, you'll love what you do and take pride in taking care of our guests. You will be recognised as an operational leader, coach, mentor and ambassador of excellence. You will provide guidance, direction and support across all Food & Beverage outlets while ensuring our teams consistently deliver exceptional guest experiences and commercial success. Maintain a visible presence throughout the division, actively engaging with guests and colleagues while identifying opportunities to enhance the operation. Act as the key operational link between outlet leadership teams and the wider hotel operation. Ensure all Food & Beverage venues are fully prepared for service and operating with the highest levels of readiness at all times. Work closely with Restaurant Managers, Bar Managers, In Room Dining, Events and Kitchen teams to ensure exceptional guest experiences across every touchpoint. Champion a guest-centric culture where personalisation, recognition and emotional connection are embedded into every interaction. Build meaningful relationships with guests and proactively address feedback, ensuring concerns are resolved with professionalism, urgency and care. Identify opportunities to drive efficiencies without compromising quality or guest experience. The items shared are the essence of a day in the life of our Food & Beverage Operations Manager, but we will make sure you are provided with specifics on how we care for our hotel.
Location : 53 Park Lane, Mayfair W1K 1QA London

2022-3482 - Bar Manager

Wed, 28 Oct 2026 16:31:50 Z

Division & Department : Food & Beverage/Bars
Contract Type : Permanent
Your future, our legacy :
Join us as a Bar Manager at Vesper Bar at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Bar Manager at Vesper Bar, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As Bar Manager at Vesper Bar, you'll love what you do and take pride in taking care of our guests. The Bar Manager is the custodian of one of London's most celebrated cocktail destinations, responsible for delivering exceptional guest experiences, inspiring a culture of creativity, and maintaining the highest standards of luxury hospitality. As the leader of Vesper Bar, you will oversee all aspects of the operation, ensuring the venue continues to set industry benchmarks for service, innovation, and commercial success. You will lead and develop a high-performing team, cultivate meaningful relationships within the global bar community, and drive the evolution of the bar through innovative menu concepts and world-class beverage experiences. Combining operational excellence, commercial acumen, and creative vision, you will play a pivotal role in strengthening Vesper Bar's reputation as a destination venue for hotel guests, local clientele, and international visitors alike. The items shared are the essence of a day in the life of our Bar Manager, but we will make sure you are provided with specifics on how we care for our hotel.
Location : 53 Park Lane, Mayfair W1K 1QA London