Exportación RSS de las ofertas - Only featured vacancies : No / Country : Italy, United Kingdom

2026-6654 - Learning & Development Manager

Mon, 09 Nov 2026 10:32:23 Z

Perfil : Administrativo y General/Recursos Humanos
Tipo de Contrato : Permanent
Descripción puesto :
Our L&D Manager will act as a champion for first-class product knowledge and service standards, whilst delivering effective & memorable training sessions and providing practical support. To contribute to a progressive L&D function through high employee engagement and living the Company’s values Act as an ambassador & key spokesperson for the hotel with internal & external stakeholders showing a presence on the floor and building strong relationships To manage the L&D function from start to finish, build strong relationships with the UK L&D team and champion the student programmes within the hotel

Consistency is key even though no day is alike A creative edge to design noticeboards, presentations and wow our employees with new engagement activities Embracing the values of the collection to ensure you recruit the best for the hotel Leading the 'Place to work' team to organise events and social activities Support the People and Culture Team with administration and recruitment To assist all managers and departmental trainers in the identification of training needs in relation to both departmental and hotel objectives To develop, prepare and coordinate all training plans, e.g. What’s On calendars and Quarterly Development plans To drive the attendance of all new starters on all of the Engage day 1-90 workshops Drive and monitor the implementation and maintenance of on job and off job training programmes and processes to ensure all employees receive the relevant training and development in line with departmental standards, policies and procedures, our vision, mission and values, the 6 pillars, Health & Safety procedures and licensing law Employee Satisfaction Survey, and People Development Process To maintain training records of all employees To ensure all employees are aware of the development opportunities available to them internally and externally To drive and coordinate nominations for all workshops Stay up to date with industry best practice and present recommendations for improvements
Ubicación : Blacknest Rd, Sunningdale SL5 7SE Ascot

2026-6653 - Bartender

Mon, 09 Nov 2026 09:15:17 Z

Perfil : Alimentos y Bebidas/Bars
Tipo de Contrato : Permanent
Descripción puesto :
Join us as a Bar Tender at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024, 2025 and 2026 We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Bartender you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

You'll love what you do and take pride in delighting our guests: You will be responsible for providing knowledgeable menu advice and take guest order, attending to guest needs whilst actively upselling, track and ensure timely delivery from order to service. This will include preparing cocktails and drinks with accuracy and flair for both the bar counter and the room, entertaining guests and providing seamless service all to ensure our guests receives nothing but the best experience. Sometimes our guests have special requests involving dietary restrictions, drink preferences and even special occasions. Most of these requests are fulfilled by our Bartender. The items shared are the essence of a day in the life of a Bartender, but we'll make sure you are provided with specifics on how we care for our hotel.
Ubicación : Blacknest Rd, Sunningdale SL5 7SE Ascot

2026-6652 - Bar Supervisor

Mon, 09 Nov 2026 09:14:43 Z

Perfil : Alimentos y Bebidas/Bars
Tipo de Contrato : Permanent
Descripción puesto :
Join us as a Bar Supervisor at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2025. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Bar Supervisor you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

You'll love what you do and take pride in delighting our guests: You will be responsible for providing knowledgeable menu advice and take guest order, attending to guest needs whilst actively upselling, track and ensure timely delivery from order to service. This will include preparing cocktails and drinks with accuracy and flair for both the bar counter and the room, entertaining guests and providing seamless service all to ensure our guests receives nothing but the best experience. Sometimes our guests have special requests involving dietary restrictions, drink preferences and even special occasions. Most of these requests are fulfilled by our Bar Supervisor . The items shared are the essence of a day in the life of a Bar Supervisor but we'll make sure you are provided with specifics on how we care for our hotel.
Ubicación : Blacknest Rd, Sunningdale SL5 7SE Ascot

2022-3134 - Night Manager

Thu, 05 Nov 2026 10:21:46 Z

Perfil : Habitaciones/Recepción
Tipo de Contrato : Permanent
Descripción puesto :
Join us as a Night Manager at The Dorchester recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Night Manager, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As Night Manager, you'll love what you do and take pride in taking care of our guests/employees: Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Night Manager is to live their behaviours to continue to create our legacy. You will be responsible for managing room allocations, the day to day supervision of the Front Desk, guest liaison and in supporting the Front Office Manager in maintaining administrative systems and procedures. All to ensure our guests receives nothing but the best experience. Sometimes our guests have special requests such as room preferences and even special occasions. Most of these requests are fulfilled by our Night Manager. Communication is what keeps our departments running perfectly. You must be able to communicate with other departments and extended hotel team in order to ensure the alignment remains. The Night Manager will act as an ambassador of the hotel with guests, suppliers and colleagues The items shared are the essence of a day in the life of an Night Manager, but we’ll make sure you are provided with specifics on how we care for our hotel
Ubicación : 53 Park Lane, Mayfair W1K 1QA London

2026-6622 - Researcher

Wed, 04 Nov 2026 23:00:35 Z

Perfil : Habitaciones/Servicios al Huesped
Tipo de Contrato : Fixed-Term
Descripción puesto :
L’Hotel Eden è un raffinato cinque stelle lusso nel cuore di Roma e simbolo dell’eccellenza italiana nel mondo, appartenente alla prestigiosa Dorchester Collection. Al suo interno, La Terrazza, è il ristorante gourmet che unisce alta cucina e panorami mozzafiato in una narrazione culinaria sofisticata e sorprendente; nel Il Giardino Ristorante, la tradizione italiana incontra l’innovazione in un contesto luminoso e accogliente; Il Giardino Bar, è luogo ideale per sorseggiare cocktail d’autore o vini pregiati ammirando la città eterna da una prospettiva unica; La Libreria, è un elegante salotto romano in cui concedersi momenti di relax, lettura e conversazione, avvolti da arte e raffinatezza; e non mancano le esclusive esperienze di banqueting e In-Room Dining, pensate per offrire agli ospiti un servizio personalizzato e di altissimo livello in ogni momento della giornata, e infine la nostra SPA, cuore del benessere del nostro hotel, in cui vivere una esperienza indimenticabile. Siamo attualmente alla ricerca di un/a Guest Researcher Coordinator Principali responsabilità e mansioni: Condurre ricerche online (LinkedIn, testate giornalistiche, canali social e pubblici) nel pieno rispetto della privacy e delle normative GDPR, con l’obiettivo di identificare passioni, ruoli aziendali, preferenze, abitudini o ricorrenze speciali degli ospiti in arrivo, curando il tempestivo aggiornamento del CRM Nexus. Assicurare l'integrità e la qualità del database alberghiero attraverso attività costanti di pulizia dei dati (data cleaning) e dei profili duplicati. Ottimizzare e gestire i flussi comunicativi con i dipartimenti chiave (Front Office, Creative, Guest Experience e F&B) per trasferire in modo efficace le informazioni raccolte. Elaborare report e presentazioni dettagliate sui profili degli ospiti in arrivo. Partecipare attivamente alle riunioni di per presentare le specificità dei clienti ai team operativi. il tutto in modo che i nostri ospiti possano vivere la migliore esperienza possibile. Avrai l'opportunità di dar vita ai nostri valori Passione, Personalità, Rispetto, Lavoro di Squadra, e Creatività, per rafforzare la nostra cultura We Care. Questa descrizione è puramente indicativa per darti un’idea della tua tipica giornata lavorativa. Ci assicureremo di fornirti informazioni più dettagliate in base al tuo ruolo specifico.

Ubicación : Via Ludovisi, 49, 00187 Roma

2025-5809 - Housekeeping Supervisor

Tue, 03 Nov 2026 15:41:05 Z

Perfil : Habitaciones/Housekeeping
Tipo de Contrato : Permanent
Descripción puesto :
We care about your career and are known for having the absolute best people in the industry. When you join us as a Housekeeping Supervisor you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

You’ll love what you do and take pride in delighting our guests: You will be responsible for supervising and leading a section of the team, to ensure our guests receive nothing but the best experience You’ll also have an understanding of all hotel services, taking note of any guests requests and requirements, and help to deliver these Our values of Passion, Personality, Respect, Working Together and Creativity guide us every day. As a Housekeeping Supervisor you’ll have the opportunity to bring these to life and continue to create our legacy You will check all bedrooms, corridors and areas within your section, to ensure they are cleaned to a high standard You will have the responsibility to motivate and train team members, identifying areas for improvement The items shared are the essence of a day in the life of a Housekeeping Supervisor, but we’ll make sure you are provided with specifics on how to care for our hotel
Ubicación : Blacknest Rd, Sunningdale SL5 7SE Ascot

2026-6617 - Tirocinio Governante Housekeeping

Tue, 03 Nov 2026 11:00:35 Z

Perfil : Habitaciones/Housekeeping
Tipo de Contrato : Internship
Descripción puesto :
L’Hotel Eden è un raffinato cinque stelle lusso nel cuore di Roma e simbolo dell’eccellenza italiana nel mondo, appartenente alla prestigiosa Dorchester Collection. Al suo interno, La Terrazza, è il ristorante gourmet che unisce alta cucina e panorami mozzafiato in una narrazione culinaria sofisticata e sorprendente; nel Il Giardino Ristorante, la tradizione italiana incontra l’innovazione in un contesto luminoso e accogliente; Il Giardino Bar, è luogo ideale per sorseggiare cocktail d’autore o vini pregiati ammirando la città eterna da una prospettiva unica; La Libreria, è un elegante salotto romano in cui concedersi momenti di relax, lettura e conversazione, avvolti da arte e raffinatezza; e non mancano le esclusive esperienze di banqueting e In-Room Dining, pensate per offrire agli ospiti un servizio personalizzato e di altissimo livello in ogni momento della giornata, e infine la nostra SPA, cuore del benessere del nostro hotel, in cui vivere una esperienza indimenticabile. Siamo attualmente alla ricerca di un/a Tirocinante Governante Housekeeping. Descrizione del ruolo: L’Housekeeping rappresenta il cuore pulsante dell’Hotel. Comprenderne il funzionamento è fondamentale per chiunque desideri conoscere a fondo le dinamiche operative di una struttura alberghiera di alto livello. Si tratta di uno dei reparti più numerosi e strategici, con un ruolo determinante nel garantire la qualità del soggiorno e la soddisfazione degli ospiti. Durante il percorso di tirocinio affiancherai le Governanti nelle attività di coordinamento operativo del reparto, supportandole nella supervisione delle attività quotidiane e nell'organizzazione del lavoro del team. Ti occuperai di effettuare controlli qualitativi delle camere e delle aree assegnate, verificandone la conformità agli standard della Compagnia in termini di pulizia, ordine, allestimento, dotazioni, biancheria e amenities. Collaborerai costantemente con il Front Office per garantire un aggiornamento tempestivo sullo stato delle camere e contribuirai a favorire una comunicazione efficace tra Housekeeping e gli altri reparti dell'hotel. Inoltre, supporterai il monitoraggio delle scorte di materiale e delle forniture necessarie al corretto funzionamento del reparto, assicurandone la disponibilità e il mantenimento degli standard qualitativi previsti. Avrai l'opportunità di dar vita ai nostri valori Passione, Personalità, Rispetto, Lavoro di Squadra, e Creatività, per rafforzare la nostra cultura We Care. Questa descrizione è puramente indicativa per darti un’idea della tua tipica giornata lavorativa. Ci assicureremo di fornirti informazioni più dettagliate in base al tuo ruolo specifico. I tirocini hanno normalmente una durata di 6 mesi, tuttavia possiamo valutare anche periodi più brevi. I tirocini extracurriculari (rivolti a disoccupati e inoccupati) sono retribuiti con un compenso di 800 € lordi mensili, in conformità alla normativa vigente. I tirocini curriculari (previsti dal piano di

Ubicación : Via Ludovisi, 49, 00187 Roma

2026-6618 - Estetista Massaggiatrice

Tue, 03 Nov 2026 11:00:16 Z

Perfil : Habitaciones/Spa
Tipo de Contrato : Fixed-Term
Descripción puesto :
L’Hotel Eden è un raffinato cinque stelle lusso nel cuore di Roma e simbolo dell’eccellenza italiana nel mondo, appartenente alla prestigiosa Dorchester Collection. Al suo interno, La Terrazza, è il ristorante gourmet che unisce alta cucina e panorami mozzafiato in una narrazione culinaria sofisticata e sorprendente; nel Il Giardino Ristorante, la tradizione italiana incontra l’innovazione in un contesto luminoso e accogliente; Il Giardino Bar, è luogo ideale per sorseggiare cocktail d’autore o vini pregiati ammirando la città eterna da una prospettiva unica; La Libreria, è un elegante salotto romano in cui concedersi momenti di relax, lettura e conversazione, avvolti da arte e raffinatezza; e non mancano le esclusive esperienze di banqueting e In-Room Dining, pensate per offrire agli ospiti un servizio personalizzato e di altissimo livello in ogni momento della giornata, e infine la nostra SPA, cuore del benessere del nostro hotel, in cui vivere una esperienza indimenticabile. Descrizione del ruolo: Siamo attualmente alla ricerca di un/a Estetista Massaggiatrice Qualificata. Sarai responsabile dell’accoglienza degli ospiti della nostra Spa, garantendo un servizio professionale, personalizzato e in linea con gli elevati standard della struttura, affinché ogni cliente possa vivere un’esperienza di totale benessere e relax. Ti occuperai dell’esecuzione di trattamenti viso e corpo, massaggi, rituali benessere e trattamenti estetici, inclusi manicure e pedicure. Fornirai inoltre consulenza agli ospiti nella scelta dei trattamenti e della vendita dei prodotti più adatti alle loro esigenze, contribuendo a valorizzarne l'esperienza complessiva. Sarai responsabile della preparazione e del riordino delle cabine, assicurandoti che ambienti, attrezzature e materiali siano sempre presentati secondo gli standard qualitativi e igienico-sanitari previsti. Collaborerai inoltre con il team Spa per garantire una corretta pianificazione degli appuntamenti, la gestione delle richieste degli ospiti e la promozione dei servizi e dei prodotti disponibili. Avrai l'opportunità di dar vita ai nostri valori Passione, Personalità, Rispetto, Lavoro di Squadra, e Creatività, per rafforzare la nostra cultura We Care. Questa descrizione è puramente indicativa per darti un’idea della tua tipica giornata lavorativa. Ci assicureremo di fornirti informazioni più dettagliate in base al tuo ruolo specifico. La presente inserzione utilizza, dove possibile, termini in modo neutro. Laddove, non possibile, il termine maschile o femminile si riferisce sempre ad entrambi i generi.

Ubicación : Via Ludovisi, 49, 00187 Roma

2026-6180 - Tirocinio Cucina

Tue, 03 Nov 2026 11:00:04 Z

Perfil : Alimentos y Bebidas/Cocinas
Tipo de Contrato : Internship
Descripción puesto :
Sarai responsabile di assistere la brigata nella gestione delle attività quotidiane legate alla Cucina nel corso della giornata e di assicurarti che i nostri ospiti ricevano un'esperienza assolutamente leggendaria. Ti occuperai di preparare in anticipo il cibo, le bevande, il materiale e l’equipaggiamento necessario per il servizio, pulire e riassettare la propria area di lavoro e preparare i piatti del menù. Sarai responsabile della comunicazione con gli altri Outlet F&B, e ove necessario, di collaborare con gli altri reparti dell’hotel. Sarai inoltre responsabile del rispetto delle normative HACCP e della corretta manutenzione di attrezzature e postazioni di lavoro. Avrai l'opportunità di dar vita ai nostri valori Passione, Personalità, Rispetto, Lavoro di Squadra, e Creatività, per rafforzare la nostra cultura We Care. Questa descrizione è puramente indicativa per darti un’idea della tua tipica giornata lavorativa. Ci assicureremo di fornirti informazioni più dettagliate in base al tuo ruolo specifico. Accogliamo con pari interesse tutte le candidature, indipendentemente da genere, età, origine etnica, disabilità, orientamento sessuale o identità di genere, nel rispetto delle pari opportunità (D.Lgs. 198/2006) e dell’inclusione delle persone appartenenti a categorie protette (L. 68/1999). Crediamo nel valore della diversità e ci impegniamo a creare un ambiente di lavoro inclusivo, equo e rispettoso.

Ubicación : Via Ludovisi, 49, 00187 Roma

2026-6567 - Chef De Partie Ristorante La Terrazza

Tue, 03 Nov 2026 10:59:38 Z

Perfil : Alimentos y Bebidas/Cocinas
Tipo de Contrato : Fixed-Term
Descripción puesto :
L’Hotel Eden è un raffinato cinque stelle lusso nel cuore di Roma e simbolo dell’eccellenza italiana nel mondo, appartenente alla prestigiosa Dorchester Collection. Al suo interno, La Terrazza, è il ristorante gourmet che unisce alta cucina e panorami mozzafiato in una narrazione culinaria sofisticata e sorprendente; nel Il Giardino Ristorante, la tradizione italiana incontra l’innovazione in un contesto luminoso e accogliente; Il Giardino Bar, è luogo ideale per sorseggiare cocktail d’autore o vini pregiati ammirando la città eterna da una prospettiva unica; La Libreria, è un elegante salotto romano in cui concedersi momenti di relax, lettura e conversazione, avvolti da arte e raffinatezza; e non mancano le esclusive esperienze di banqueting e In-Room Dining, pensate per offrire agli ospiti un servizio personalizzato e di altissimo livello in ogni momento della giornata, e infine la nostra SPA, cuore del benessere del nostro hotel, in cui vivere una esperienza indimenticabile. Siamo attualmente alla ricerca di un/a Chef De Partie Principali responsabilità e mansioni: Assistere l’Head Chef del Ristorante “La Terrazza” nella gestione delle attività quotidiane e assicurare che gli ospiti ricevano un'esperienza assolutamente leggendaria. Preparare i piatti del menù, verificare il materiale e l’equipaggiamento necessario per il servizio, pulire e riassettare l’area di lavoro, e rispettare le norme di igiene, sicurezza e HACCP. Essere responsabili della comunicazione con tutti Outlet F&B, e ove necessario, collaborare con gli altri reparti dell’hotel. Dare vita ai nostri valori Passione, Personalità, Rispetto, Lavoro di Squadra, e Creatività, per rafforzare la nostra cultura We Care. Questa descrizione è puramente indicativa per darti un’idea della tua tipica giornata lavorativa. Ci assicureremo di fornirti informazioni più dettagliate in base al tuo ruolo specifico. La presente inserzione utilizza, dove possibile, termini in modo neutro. Laddove, non possibile, il termine maschile o femminile si riferisce sempre ad entrambi i generi.

Ubicación : Via Ludovisi, 49, 00187 Roma

2026-6606 - Senior Infrastructure Support Engineer

Mon, 02 Nov 2026 16:54:23 Z

Perfil : Oficina Corporativa/Tecnologia e Informacion
Tipo de Contrato : Permanent
Descripción puesto :
We care about your career and are known for having the absolute best people in the industry. When you join us as a Senior Infrastructure Support Engineer you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As one of our Senior Infrastructure Support Engineers, you'll run, secure and improve Dorchester Collection's infrastructure across the corporate office, datacentre, Azure and our hotels worldwide. This hands-on role spans on-premises, cloud and Microsoft 365. You'll manage our technology partners and act as the senior escalation point for the local helpdesk and regional IT teams. Day to day, you'll be responsible for: Infrastructure – Running our Windows Server, Active Directory, Virtualisation, storage, remote access, backup and disaster recovery platforms. Cloud – Managing our Azure estate, including networking, cloud firewalls, VM provisioning and lifecycle, disaster recovery and governance. Network and security perimeter – Managing next-gen firewalls, remote access, site-to-site VPNs, switching and network access control. Endpoint management – Designing and maintaining our Windows and mobile builds, device policies, security baselines and app deployment.. Identify & Access – Managing access policies, privileged access, single sign-on, guest access and hybrid identity. Collaboration, AI and low-code platforms – Administering enterprise email, file sharing, collaboration and compliance tools. You'll also provide infrastructure and governance support for AI, app and reporting platforms. Patching and change – Planning maintenance windows and communicating changes to regions and stakeholders. Project delivery – Leading global infrastructure projects end to end, from scoping and vendor proposals to planning and stakeholder updates. Support and escalation – Acting as senior 2nd/3rd-line escalation, supporting regional IT teams, joining the on-call rota and coaching junior colleagues. Vendors and partners – Managing MSPs and suppliers against agreed service levels. Security and compliance – Supporting vulnerability remediation, cyber security event triage and response, and ongoing ISO 27001 alignment. Documentation – Keeping SOPs, runbooks and build standards up to date. Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Senior Infrastructure Support Engineer, you'll have the opportunity to bring these to life and continue to create our legacy. The items above are the essence of a day in the life of a Senior Infrastructure Support Engineer, but we'll make sure you're given the specifics of how we care for our company.
Ubicación : 3rd Floor, 1 Knightsbridge SW1X 7LX London

2026-6636 - Guest Experience & Operations Manager

Mon, 02 Nov 2026 16:54:06 Z

Perfil : Oficina Corporativa/Guest Experience
Tipo de Contrato : Permanent
Descripción puesto :
We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Experience & Operations Manager you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

You’ll love what you do and take pride in delighting our guests: You will be responsible for shaping and continuously evolving a guest-centric approach across the organisation to ensure our guests receive nothing but the best experience. You’ll also ensure that experience frameworks, service standards and operational practices consistently reflect the brand vision and exceed guest expectations. Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Guest Experience & Operations Manager you’ll have the opportunity to bring these to life and continue to create our legacy. You will also be responsible for creating practical frameworks that drive consistency & efficiency across the guest journey that aligns teams globally while preserving authenticity. You will be responsible for developing and maintaining the sequence of service to always incorporate the guest emotional needs, supporting the development of training content and resources and supporting operational readiness for future openings. The items shared are the essence of a day in the life of a Guest Experience & Operations Manager, but we’ll make sure you are provided with specifics on how we care for our hotel The hours of operation for this role are Monday to Friday 9:00am to 5:30pm, based in our corporate office in Knightsbridge (Working from home on Fridays).
Ubicación : 3rd Floor, 1 Knightsbridge SW1X 7LX London

2026-6637 - Guest Experience Analyst

Mon, 02 Nov 2026 16:53:29 Z

Perfil : Oficina Corporativa/Guest Experience
Tipo de Contrato : Permanent
Descripción puesto :
We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Experience Analyst you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

You’ll love what you do and take pride in delighting our guests: You will be responsible for measuring and evaluating guest experience performance across the business to ensure our guests receive nothing but the best experience. You’ll also oversee guest feedback platforms, performance scorecards, audit and case reporting, and the delivery of accurate, meaningful insights that help identify trends, inform priorities and support business improvement initiatives. Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Guest Experience Analyst you’ll have the opportunity to bring these to life and continue to create our legacy. You will also be responsible for ensuring the accuracy, consistency and integrity of guest experience data. Identifying and resolving data quality issues and supporting the development of reporting standards and governance processes. The items shared are the essence of a day in the life of a Guest Experience Analyst, but we’ll make sure you are provided with specifics on how we care for our hotel The hours of operation for this role are Monday to Friday 9:00am to 5:30pm, based in our corporate office in Knightsbridge (Working from home on Fridays)
Ubicación : 3rd Floor, 1 Knightsbridge SW1X 7LX London

2025-5973 - Food & Beverage Graduate Programme

Mon, 02 Nov 2026 14:52:28 Z

Perfil : Alimentos y Bebidas/Restaurante
Tipo de Contrato : Fixed-Term
Descripción puesto :
Join us as a Food & Beverage Graduate at Coworth Park Hotel Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2025. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. Our graduates forge our legacy, a part of our talented community, an eclectic group who really care about each other and our guests; where belonging transcends all else. And we do this with a backdrop of our extraordinary hotel, Coworth Park, steeped in history and glamour, providing you the perfect stage to learn, grow and start your career. Please note that this position' is due to start in either March or September 2027.

Our Food & Beverage Ultimate Leaders will join us for 12 months, where they will do 2 rotations for a period of 6 months each. During their programme, our graduates will have a dedicated mentor from the business, to support and guide the start of their career with us. Throughout the 12 months, our graduates will take part in key leadership training, learning about leadership styles, feedback, personality types and more, all to support their development with us. We also know what it takes to achieve ambition. Which is why we will invest in you; helping you to push boundaries and strive for more than you ever thought you could achieve. You will be responsible for assisting the food service within one of our food and beverage outlets to ensure our guests receive nothing but the best experience You’ll also have the opportunity to work in different departments, experiencing varying styles of service and guest requirements, working towards supervisor level Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Food and Beverage Graduate you’ll have the opportunity to bring these to life and continue to create our legacy. You will gain knowledge of all the food and beverage products within your assigned department, in order to communicate offerings to our guests The items shared are the essence of a day in the life of a Food and Beverage Graduate, but we’ll make sure you are provided with specifics on how we care for our hotel
Ubicación : Blacknest Rd, Sunningdale SL5 7SE Ascot

2025-5689 - House Porter

Mon, 02 Nov 2026 11:02:17 Z

Perfil : Habitaciones/Housekeeping
Tipo de Contrato : Permanent
Descripción puesto :
Join us as a House Porter at Coworth Park Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a House Porter, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

You’ll love what you do and take pride in delighting our guests: You will be responsible for cleaning, maintenance and housekeeping delivery tasks, to ensure our guests receive nothing but the best experience. You’ll also have an understanding of all hotel services, taking note of any guests requests and requirements, and help to deliver these. Our values of Passion, Personality, Respect, Working Together and Creativity guide us every day. As a House Porter you’ll have the opportunity to bring these to life and continue to create our legacy. You will assist with room moves and furniture arrangements, whilst keeping all areas tidy The items shared are the essence of a day in the life of a House Porter, but we’ll make sure you are provided with specifics on how to care for our hotel
Ubicación : Blacknest Rd, Sunningdale SL5 7SE Ascot

2025-5484 - Accounts Payable Assistant

Fri, 30 Oct 2026 17:31:06 Z

Perfil : Administrativo y General/Finance
Tipo de Contrato : Permanent
Descripción puesto :
Join us as an Accounts Payable Assistant at The Dorchester Hotel, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are proud to have the absolute best people in the industry. When you join us as an Accounts Payable Assistant at The Dorchester Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.

As an Accounts Payable Assistant, you will be responsible for managing and tracking fixed assets across the Dorchester Collection’s UK hotels, ensuring compliance with financial regulations and company policies. Your key responsibilities will include: Invoice Processing: Coding and posting invoices on ADACO and GPD, covering food, beverage, consumables, operating equipment, and miscellaneous items. Financial Integration: Exporting invoices from ADACO and integrating them into GP Dynamics for accurate financial reporting. Supplier Liaison: Communicating with suppliers regarding invoices, credits, and payments, ensuring timely resolution of queries. Payment Management: Raising and updating invoices, reconciling accounts, and ensuring compliance with financial policies. Process Improvement: Assisting the Accounts Payable Manager in updating and refining standard operating procedures (SOPs). Efficiency & Accuracy: Working to enhance payment turnaround times while ensuring accuracy in all financial transactions.
Ubicación : 53 Park Lane, Mayfair W1K 1QA London

2024-4962 - Sales Coordinator

Fri, 30 Oct 2026 17:28:19 Z

Perfil : Ventas y Mercadeo/Ventas
Tipo de Contrato : Permanent
Descripción puesto :
Join us as a Sales Coordinator at The Dorchester recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Sales Coordinator, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As Sales Coordinator, you'll love what you do and take pride in taking care of our guests/employees: You’ll Support all members of the Proactive Sales team with administrative responsibilities You’ll have the ability to handle basic client requests in absence of Proactive team member You’ll support with sales trip planning Assist with all elements of familiarisation trip/client entertainment planning and communication Complete all complimentary/special rate stay requests and follow through with all internal arrangements required Conduct general site inspections as and when required The items shared are the essence of a day in the life of our Sales Coordinator, but we will make sure you are provided with specifics on how we care for our hotel.
Ubicación : 53 Park Lane, Mayfair W1K 1QA London
Idioma / Nivel :
English : Fluent

2021-2579 - Guest Relations Coordinator

Wed, 28 Oct 2026 17:37:28 Z

Perfil : Habitaciones/Guest Relations
Tipo de Contrato : Permanent
Descripción puesto :
Join us as a Guest Relations Coordinator at 45 Park Lane, part of the Dorchester Collection recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024, 2025 and 2026. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Coordinator you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. Our Guest Relations Coordinator is the creative artist of our hotel! Entrusted with caring for every detailing at amenities planning at 45 Park Lane. Though skilfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

A day in the life of our Guest Relations Coordinator demands high levels of energy, creativity and passion. They need consistency even though the days are never alike; and creativity to tackle daily adventures. You’ll love what you do and take pride in delighting our employees / guests: You will work closely with the Director of Guest Experiences and support them in managing the guest relations with our guests. You will be responsible for welcoming guests warmly and professionally upon arrival at the hotel and create a positive first and last impression through attentive and personalised service. You will engage with our guests and build lasting relationships whilst ensuring guests preferences are recognised. As part of your responsibilities, you will be responsible for maintaining a detailed view of our guests. This will include researching guests, outreach to all guests, and ensuring teams are kept updated with pertinent information. You will be supporting the Director of Guest Experience in organising activations and campaigns relates to out VIP guests. You will use your creativity to support the guest amenities planning along with the Director of Guest Experience. You will communicate professionally and efficiently with other departments and extended hotel team in order to ensure all guest have exceptional service. You will also be responsible for reviewing daily arrival lists and identify VIP guests, returning guests and special occasions and coordinating VIP amenities, welcome cards, flowers and personalised in-room arrangements. You will be able to handle guest complaints with empathy, discretion and professionalism and follow up with guests to ensure their concerns have been resolved. You will be a master in anticipating guest needs and providing tailored experience. You will be responsible for assisting with guests requests for transportation, restaurant bookings, local attractions, and other concierge services. You will follow hotel policies, security procedures, and luxury service standards. The items shared are the essence of a day in the life of a Guest Relations Coordinator, but we'll make sure you are provided with specifics on how we care for our hotel. The operational hours of work are shift-based and may be subjected to change.
Ubicación : 53 Park Lane, Mayfair W1K 1QA London

2022-3463 - Food & Beverage Operations Manager

Wed, 28 Oct 2026 17:27:02 Z

Perfil : Alimentos y Bebidas/Restaurante
Tipo de Contrato : Permanent
Descripción puesto :
Join us as a Food & Beverage Operations Manager at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as an Food & Beverage Operations Manager, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As Food & Beverage Operations Manager, you'll love what you do and take pride in taking care of our guests. You will be recognised as an operational leader, coach, mentor and ambassador of excellence. You will provide guidance, direction and support across all Food & Beverage outlets while ensuring our teams consistently deliver exceptional guest experiences and commercial success. Maintain a visible presence throughout the division, actively engaging with guests and colleagues while identifying opportunities to enhance the operation. Act as the key operational link between outlet leadership teams and the wider hotel operation. Ensure all Food & Beverage venues are fully prepared for service and operating with the highest levels of readiness at all times. Work closely with Restaurant Managers, Bar Managers, In Room Dining, Events and Kitchen teams to ensure exceptional guest experiences across every touchpoint. Champion a guest-centric culture where personalisation, recognition and emotional connection are embedded into every interaction. Build meaningful relationships with guests and proactively address feedback, ensuring concerns are resolved with professionalism, urgency and care. Identify opportunities to drive efficiencies without compromising quality or guest experience. The items shared are the essence of a day in the life of our Food & Beverage Operations Manager, but we will make sure you are provided with specifics on how we care for our hotel.
Ubicación : 53 Park Lane, Mayfair W1K 1QA London

2019-1143 - Food & Beverage Cost Controller

Wed, 28 Oct 2026 16:57:18 Z

Perfil : Administrativo y General/Finance
Tipo de Contrato : Permanent
Descripción puesto :
Join us as a Food & Beverages Cost Controller at The Dorchester & 45 Park Lane, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as an F&B Cost Controller, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As F&B Cost Controller, you'll love what you do and take pride in taking care of our guests. Responsible for maintaining control procedures of all stock items on the Balance Sheet such as Food, Beverage and Tobacco. To record, reconcile and keep appropriate records of all the monthly purchases and issues of food and beverage purchases To assist and supervise the monthly beverage stocktaking To assist in ensuring the safeguarding of company assets To produce highly accurate cost and statistical information reports for management use. To highlight and correct procedural irregularities in the recording, storage and handling of all stock item To maintain control & undertake the reconciliation of all Stock items held on the Balance sheet and produce accurate cost & statistical data for management use To work closely with the F&B Cost Controller in producing daily food flash reports and facilitating menu and recipe costings etc. in line with departmental policies & procedures. To audit products received in loading bay & to review prices on invoices received. To highlight any variances to budgeted costs and provide advice for rapid corrective action to management To carry out monthly (F&B) stock control audit processes as dictated by the company’s policies and procedures To develop and maintain an efficient data storage system for all the information relating to the business. To update, monitor and maintain all data on Adaco and Micros. To highlight and correct any deficiencies in the operating procedures applied by the outlets To perform daily and weekly audit checks in the operational areas to ensure that no misappropriation or misuse of company’s assets is occurring To maintain an efficient use and distribution of financial information to business users To provide assistance to the management Accounting team in the performance of the month end reporting duties To be involved in the set-up of the databases and alignment of procedures for Coworth Park and 45 Park Lane. To provide cover for other sections of the accounts team as and when required To part-take in projects and other business wide activities To monitor and highlight any deficiencies in the software capabilities of the point of sales systems to the IT department and external IT support teams To act as a team player & provide effective day to day communication & financial services for with managers & colleagues To participate in meetings and internal or external training courses Maintain a high team focus by showing cooperation & support to colleagues in the pursuit of team goals Provide guidance & advise internal stakeholders on F&B cost control topics The items shared are the essence of a day in the life of our F&B Cost Controller, but we will make sure you are provided with specifics on how we care for our hotel.
Ubicación : 53 Park Lane, Mayfair W1K 1QA London