We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests, where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour, and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy.  The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process. 

We care about your career and are known for having the absolute best people in the industry. When you join us as a Boat Captain you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As a Boat Captain at The Lana Hotel, here are just some of the great benefits you will receive: 

• Competitive Salary Package
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Annual Flight Allowance
• Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for providing exceptional customer service to our guests, including assisting with boarding, disembarking and any other special requests, to ensure our guests receive nothing but the best experience.
• You’ll also maintain the cleanliness and appearance of the boat to uphold the hotel’s standards.
• Conduct regular safety checks and maintenance of the boat to ensure it is in optimal condition.
• Planning and executing enjoyable leisure trips, including recommending scenic routes and points of interest.
• Communicate effectively with guests to provide information about the trips, safety procedures and any upcoming activities or events.
• Collaborate with other colleagues to coordinate guest transportation schedules and ensure seamless experiences.
• Ensuring the safety of our guests during transport and leisure trips on the boat.
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Boat Captain you’ll have the opportunity to bring these to life and continue to create our legacy. 

The items shared are the essence of a day in the life of a Boat Captain, but we’ll make sure you are provided with specifics on how we care for our hotel.

• You’ll bring your unique personality and passion to the role and the team.
• You have a talent for problem solving and addressing unexpected challenges such as adverse weather conditions or mechanical issues.  
• Proficiency in navigation techniques, including chart reading, GPS usage, and understanding of maritime laws and regulations.
• Attention to details for conducting thorough safety inspections and adhering to protocol to prevent accidents or incidents.
• Adaptability to handle varying conditions at sea and adjust plans accordingly to ensure the safety and comfort of passengers.
• Communication is what keeps our departments running perfectly. You have great communication skills for effectively coordinating with potential crew members, passengers, and other vessels.  
• English is the primary language used in our hotel. You can comfortably communicate in this language.
• Proficiency in other languages such as: French, Italian, Spanish is appreciated.
• A valid UAE Pleasure Marine Craft Driving License is required for this role.
• Prior experience in either Europe or South Africa is appreciated.