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Executive Housekeeper


Position Overview

Company Overview

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.   

Reference

2019-1708  

Position Overview

Division & Department

Rooms - Housekeeping

Job Title

Executive Housekeeper

Contract Type

Permanent

Position Overview

Target Start Date: April 2020

Our Executive Housekeeper is a key leader in our hotel. Entrusted with being tenacious about cleanliness, timeliness to lead guest and team engagement. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

Essential Functions & Physical Requirements

  • Our Executive Housekeeper will be responsible for the high standards of all our rooms and suites, ensuring The Dorchester continues to be an iconic and incredible place to visit for our guests.
  • You will be running the largest department in the hotel, responsible for engaging the teams, and taking the department from strength to strength
  • Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day.  The purpose of Executive Housekeeper is to live their behaviours to continue to create our legacy. 

Qualifications and Desirables

  • Previous experience in a luxury hotel is essential for success in this role
  • An excellent track record of delivering outstanding experiences, as well as leading and guiding a large team
  • All of our employees are ambassadors of our Vision, Values and culture. Our Executive Housekeeper will do this with all they do.
  • We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.
  • English is the primary language used in our hotel. Our Assistant Executive Housekeeper must feel comfortable communicating in this language.  

Benefit Package

Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive:  

  • Competitive salary and bonus structure 
  • 50% of Food & Beverage in selected restaurants
  • Friends and Family rate
  • Complimentary stays in Dorchester Collection properties around the world, subject to availability
  • Complimentary laundry service
  • Wide range of social events and activities such as our Winter ball, summer party, Pub Quizzes and much more!

Status

Full time

Position localisation

Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London