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DORCHESTER COLLECTION vacancy search engine

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Ultimate Leader Program - Rooms April Intake

Position Overview

Company Overview


We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.   



Position Overview

Division & Department

Rooms - Guest Relations

Job Title

Ultimate Leader Program - Rooms April Intake

Contract Type


Position Overview

Our Managers-In-Training are the visionary future leaders of our hotel! Our Managers-In-Training deliver the highest quality of service by continually promoting and selling the hotel amenities and services at every opportunity and enlivening our Vision, Values & Mission.  Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.   

Essential Functions & Physical Requirements

A day in the life of our Managers-In-Training … it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Managers-In-Training accomplish would be lengthy but the list below is essential to know.  

  • Our Managers-In-Training are entrusted with  comprehension of structure, roles and responsibilities within the departments they are leading, knowledge and understanding of departmental operating standards during their day. This will include daily demonstration of competency in creating departmental schedules, managing payroll reporting and forecasting operational requirements to ensure our guests receives nothing but the best experience.
  • Sometimes our guests have special requests  specific room preferences and even special occasions. Most of these requests are fulfilled by our Managers-In-Training. 
  • Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Managers-In-Training are relied upon to report these and work with several other positions to correct. 
  • Communication is what keeps our departments running perfectly. Our Managers-In-Training must communicate with other departments and extended hotel team in order to ensure the alignment remains.
  • They also must provide their own housing and transportation to and from work and possess intermediate knowledge of the following computer software programs: Word, Excel, PowerPoint and Outlook. They must also possess current authorization to work in the United States on a full-time basis. Must have completed degree one of the following areas  within one year of program: hospitality, human resources, sales & marketing, food & beverage, business administration. Must be at least 21 years of age prior to the program start date.The ultimate goal is for our Managers-In-Training to deliver exceptional guest service and work independently.


The items shared are essential. However, to ensure consistency, our Managers-In-Training are provided with specifics on how we care for their department and our hotel. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to  talk, and hear.  The employee frequently is required to walk and stand for up to 8 hours.  Ability to bend, stoop, crouch, use hand, finger and wrist dexterity.  The employee must regularly lift and/or move up to 50 pounds.

Qualifications and Desirables

  • All of our employees are ambassadors of our Vision, Values and culture. Our Managers-In-Training do this with all they do.
  • English is the primary language used in our hotel. Our Managers-In-Training must feel comfortable communicating in this language.   
  • Attention to detail is critical for our this role.
  • We pride in nurturing an environment where Working Together is a must. Our Managers-In-Training are our biggest champions of this.
  • Our hotels operate nonstop, this require flexibility from everyone on the team.

Benefit Package

Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position this will mean the following benefit package.

  • Medical Benefits
  • Pension/401k Plan
  • Sick Time
  • Hotel Benefits

EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.

OSH Act: A Manager-In-Training is not to handle any human body fluid, biological agents, laboratory chemicals.


Full time

Position localisation

Job Location



9641 Sunset Blvd 90210 Beverly Hills

Candidate criteria

Required languages

English (Fluent)