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DORCHESTER COLLECTION vacancy search engine

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Rooms Division Internship


Position Overview

Company Overview

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.   

Reference

2018-628  

Position Overview

Division & Department

Rooms - Guest Services

Job Title

Rooms Division Internship

Contract Type

Internship

Position Overview

A great opportunity to gain a hands on learning experience by carrying out operational roles in various departments of Rooms Division.

Essential Functions & Physical Requirements

  • To gain an in-depth understanding and knowledge of the Housekeeping operational areas by carrying out the duties of the respective roles.
  • To gain an in-depth understanding and knowledge of the Guest Services department by carrying out the duties of the respective roles within the function.
  • Depending on the length of the Internship, having the opportunity to take on Supervisory and team leader responsibilities.
  • Be part of projects and specific tasks to enhance the guest experience and/or team engagement.

Qualifications and Desirables

  • Experience within a luxury service environment would be an advantage
  • Good written and verbal English
  • Experience in Opera and Delphi would be an advantage
  • Customer service orientated
  • Team player

Benefit Package

  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants at The Dorchester and Coworth Park
  • Very generous Employee Introductory Scheme offered
  • Team members' awards and incentives schemes
  • Contributory pension scheme entitlement from date of commencement
  • Life assurance cover for all team members
  • Uniform laundered complimentarily
  • Complimentary meals whilst on duty at our team members' restaurants
  • Complimentary Internet at allocated computers in team areas
  • Interest free Season Ticket Loan
  • Occupational Health, including subsidised massage treatments and health clinics
  • Complimentary Eye Test for VDU users

 

Status

On Call/Seasonal

Position localisation

Job Location

United Kingdom

Location

Blacknest Rd, Sunningdale SL5 7SE  Ascot