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DORCHESTER COLLECTION vacancy search engine

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Reservations and Host Supervisor


Position Overview

Company Overview

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.   

Reference number

2018-633  

Position Overview

Division & Department

Food & Beverage - Restaurant

Job Title

Reservations and Host Supervisor

Contract Type

Permanent

Position Overview

  • The successful candidate will provide a professional and courteous welcome and ensure consistently outstanding service is offered to guests and maximize business potential.
  • One of your main responsibilities will be to effectively lead, train and develop a team of hostesses.
  • Another main responsibility will be to monitor reservations and table allocations to optimize business opportunities & guests satisfaction.

Essential Functions & Physical Requirements

       

Qualifications and Desirables

  • Having a fluent written & verbal English is essential, an additional language would be an advantage
  • Previous experience in similar position in 5 star establishments is preferable
  • Experience of using a reservation systems is desirable
  • The successful candidate will have the ability to work effectively in teams.
  • Good communication skills and customer oriented mind-set would be an asset.

Benefit Package

  • Employee Introductory Scheme - £750.00
  • World-class training and development
  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants within Dorchester Collection
  • The successful Reservations and Host Supervisor be able to participate in a variety of social events and Corporate Social Responsibility activities throughout the year
  • Fantastic pension scheme

Status

Full time

Job location

Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London


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