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DORCHESTER COLLECTION vacancy search engine

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Promenade Waiter


Position Overview

Company Overview

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.   

Reference number

2018-295  

Position Overview

Division & Department

Food & Beverage - Restaurant

Job Title

Promenade Waiter

Contract Type

Permanent

Position Overview

  • As a Waiter you will take pride working in The Promenade, frequently referred to as ‘the drawing room of Mayfair’ since opening in 1931
  • The ideal Waiter will have a passion for providing bespoke, professional and outstanding guest service at all times & under pressure while displaying excellence in personal grooming & presentation
  • During service you are responsible for running a station, greeting guests, explain Afternoon Tea options and assist management with order taking and billing, while ensuring that every up-selling opportunity is taken
  • As you will be working in a sublime location, where the finest afternoon tea in London is served, you must always show good product knowledge and share it with our guests

Essential Functions & Physical Requirements

  • Previous experience in a luxury 5* Hotel.
  • Good level of spoken English
  • A passion for giving excellent service 

Benefit Package

  • Very generous Employee Introductory Scheme offered
  • World-class training and development
  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants within Dorchester Collection
  • The successful Waiter will be able to participate in a variety of social events and Corporate Social Responsibility activities throughout the year
  • Fantastic pension scheme

Status

Full time

Job location

Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London

Candidate criteria

Skills

  • Micros/Simphony POS
  • Delphi