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DORCHESTER COLLECTION vacancy search engine

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In Room Dining Ordertaker (Nights)


Position Overview

Company Overview

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.   

Reference number

2018-782  

Position Overview

Division & Department

Food & Beverage - In Room Dining

Job Title

In Room Dining Ordertaker (Nights)

Contract Type

Permanent

Position Overview

        

Essential Functions & Physical Requirements

  • The ideal Ordertaker will have a passion for providing outstanding guest service and display excellence in personal grooming & presentation, while acting as an ambassador of the hotel with guests and colleagues
  • As part of your daily routine, you must communicate with guests and answer the telephone in a professional, courteous & friendly manner
  • You have to facilitate smooth and effective communication with the kitchen, waiter and supervisor regarding guests’ orders, while ensuring a seamless  service for the guests
  • Working in one of the best world’s most iconic luxury hotels, you must display excellent product knowledge at all times and take every opportunity to upsell in an efficient & professional manner

Qualifications and Desirables

  • Previous experience as a Ordertaker is desirable but not essential. 
  • Good attention to detail 
  • Must be available for night shifts. 
  • 10:45pm-7:15am

Benefit Package

  • Employee Introductory Scheme - £750.00
  • World-class training and development
  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants within Dorchester Collection
  • The successful Ordertaker will be able to participate in a variety of social events and Corporate Social Responsibility activities throughout the year
  • Fantastic pension scheme

Status

Full time

Job location

Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London