Our Hotels
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.
Reference
2024-4796
Our Drawing Room Manager is entrusted with overseeing our daily Afternoon Tea and Lounge service. Though skillfully trained, they never lose sight of their ultimate responsibility, to create lifelong memories for our guests.
Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive:
- Team members' awards and incentives scheme
- Contributory pension scheme entitlement
- Online benefits & discounts
- Life assurance cover for all team members
- Uniform laundered complimentary
- Complimentary meals whilst on duty at our team members' restaurants
- Cycle to work scheme
- Occupational Health, including subsidised massage treatments and health clinics
- Social events throughout the year - including our winter ball, summer party and regular pub quizzes!
A day in the life of our Drawing Room Manager demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures and inspire their team on a daily basis. Listing all of the contributions that our Drawing Room Manager accomplish would be lengthy but the list below is essential to know.
· Our Drawing Room Manager will work closely with our F&B Director to achieve efficient staffing levels and manage the desired levels of performance.
· You will be responsible for ensuing a 5* luxury experience to all our guests, they oversee the daily running of our lounge area ensuing a seamless service for All day Dining and Afternoon Tea.
· Own, manage and deliver an effective departmental training and development program for all team members to meet their particular expectations and increase service standards.
· To conduct sales & marketing activities in order to drive business growth & profit
· To ensure the menu and environment is consistent with a luxury establishment in order to meet & exceed guest expectations & maximise business growth
· All of our employees are ambassadors of our Vision, Values and culture. Our Drawing Room Manager do this with all they do.
· We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.
· Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
· In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.
· English is the primary language used in our hotel. Our Drawing Room Manager must feel comfortable communicating in this language.
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