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DORCHESTER COLLECTION vacancy search engine

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Banquets Server


Position Overview

Company Overview

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.   

Reference number

2019-1530  

Position Overview

Division & Department

Food & Beverage - Banquets

Job Title

Banquets Server

Contract Type

Permanent

Position Overview

Our Banquet Servers are the superstars of our hotel! Entrusted with the responsibility of ensuring all events have seamless service by serving them at our magnificent events. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

Essential Functions & Physical Requirements

A day in the life of our Banquet Servers… it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Banquet Servers accomplish would be lengthy but the list below is essential to know.  

  • Our Banquet Servers are responsible for serving all food and beverage functions according to the standards set forth by the B.E.O and Hotel Bel Air during their day. This will include properly setting tables, side stands, and back of the house areas for functions, including all food preparations such as display or buffet, all to ensure our guests receives nothing but the best experience. Anticipating our guest needs will create ever lasting memories for our guests.
  • Sometimes our guests have special requests involving dietary restrictions, drink preferences, timing requirements and even special occasions. Most of these requests are fulfilled by our Banquet Servers.
  • Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Banquet Servers are relied upon to report these and work with several other positions to correct.
  • Communication is what keeps our departments running perfectly. Our Banquet Servers must communicate with other departments and extended hotel team in order to ensure the alignment remains.

 

The items shared are essential. However, to ensure consistency, our Banquet Servers are provided with specifics on how we care for their department and our hotel.

While performing the duties of this job, the employee is regularly required to  talk, and hear.  The employee frequently is required to walk and stand for up to 8 hours.  Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.

Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel. 

Qualifications and Desirables

  • All of our employees are ambassadors of our Vision, Values and culture. Our Banquet Servers do this with all they do.
  • English is the primary language used in our hotel. Our Banquet Servers must feel comfortable communicating in this language.
  • Attention to detail is critical for our this role.
  • We pride in nurturing an environment where Working Together is a must. Our Banquet Servers are our biggest champions of this.
  • Our hotels operate nonstop, this require flexibility from everyone on the team.
  • Ability to read and understand documents such as safety rules, B.E.O operating and maintenance instructions, and procedure manuals is preferred.

Benefit Package

Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position this will mean the following benefit package.

  • Sick Time

EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.

 

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.

 

OSH Act: A Banquet Server is not to handle any human body fluid, biological agents, laboratory chemicals

Status

On Call/Seasonal

Job location

Job Location

USA

Location

701 Stone Canyon Road  90077 Los Angeles

Candidate criteria

Required languages

English (Fluent)