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Assistant Restaurant and Bar Manager


Position Overview

Company Overview

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.   

Reference number

2019-1463  

Position Overview

Division & Department

Food & Beverage - Restaurant

Job Title

Assistant Restaurant and Bar Manager

Contract Type

Permanent

Position Overview

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of food quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures. 

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture.

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.

Responsible for all front of the House operations of 220+ seat restaurant to include all service standards & operating costs.

 

Due to nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel. 

Essential Functions & Physical Requirements

DEPARTMENTAL ORGANIZATION

  • Assist in the development of all Hotel Bel-Air related service standards.
  • Implementation of the highest standard of food & product, sanitation, storage, handling procedures
  • Maintaining food presentation & service standards
  • Monitor food quality & portion control standards
  • Coordination of entire service to include:
    • Staff scheduling
    • Set-up, inspection, operations, guest relations, & clean up of outlet
    • Handling of guest requests, troubleshooting, & complaints
    • Know all In-House and VIP guests
    • Conducts daily roll call shift meetings
    • Assign shift teams, side work, and stations
    • Report & submit completed daily shift operations to the Restaurant Manager with notes on all action taken & follow up
  • Complete & compile Maintenance & Housekeeping request forms; report status of said requests
  • Attend weekly/monthly Food & Beverage meetings
  • Work hands-on while supervising shift operations
  • Problem solving
  • Cashiering & Money Handling
  • Complete all Voids, Comps, Transfers, etc through POS system
  • Assist in conducting staff meetings
  • Thorough conversational knowledge of hotel history and statistics.
  • Assembles and issues outlet shift requisitions.
  • Strict adherence to uniform & grooming standards.
  • Assist in interviewing & hiring of Hotel Bel-Air service staff
  • Employee training, development, & review
  • Delegation of Work Safety & Emergency Procedures
  • Enforcement of Job Descriptions
  • Job Performance Reviews
  • Staff Morale
  • Department scheduling
  • Organization of documented employee files
  • Rewarding & Disciplining employees
  • Complete payroll on a daily basis
  • Assist in managing department costs within budgetary goals which include food, beverage, and labor costs
     

SUPERVISORY RESPONSIBILITIES:  This position supervises 40+ employees in the Restaurant and is responsible for the overall direction, coordination and evaluation of these employees within the department.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand (often outdoor); use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, talk or hear; and taste or smell.  The employee frequently is required to walk and stoop, kneel or crouch. Ability to sit & stand for long periods (more than 8 hours).

The employee must regularly lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Qualifications and Desirables

QUALIFICATIONS REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATIONAL AND REQUIRED SKILLS:
Bachelor’s degree (B.A.) from four-year College or university: five years Food & Beverage management in luxury world class hotel. Five years technical Food & Beverage experience and/or equivalent combination of education & experience.

LANGUAGE SKILLS:
Clear fluent conversational English. Fluent bilingual technical conversation vocabulary (English/Spanish) would be an asset.
Ability to read and interpret documents such as recipes, memos, safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and requisitions.  Ability to speak effectively before groups of customers or employees of organization. Ability to respond to and creatively resolve guest inquiries or complaints.

MATHEMATICAL SKILLS:
Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as percentages, areas and volume in seating/room capacities, client charges

Benefit Package

Our global success is dependent on everyone who is a part of our team. Our belief is that everyone who works here should share the rewards. For this role this will mean the following benefit package.

  • Sick Time
  • Complimentary Accommodations
  • Medical Benefits
  • 401k Plan

EOE:  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.

Status

Full time

Job location

Job Location

USA

Location

701 Stone Canyon Road  90077 Los Angeles

Candidate criteria

Required languages

English (Fluent)